Technician Mike Guillen did a good job on the vehicle.
3/18/2026
Dania P. VERIFIED CUSTOMER
Great customer service from Arturo !!!
3/18/2026
Mckeithan S. VERIFIED CUSTOMER
Had to wait a little. But the excellent service experience was worth the wait.
3/17/2026
George S. VERIFIED CUSTOMER
Friday 13, 2026 I drove my car out of Lexus and discovered on paperwork that I had been given a different oil. That day I tried contacting Ashlee several times on the phone to discuss this service and was not successful in reaching her. I left her several messages where she did make time to call me back or contact me. I had to wait till Monday to speak with another service representative. Since I own 2 Lexus vehicles I have never been treated like this. Lexus has always been professional and honest until sadly this changed on Friday 13, 2026. I hope this was an isolated incident because Lexus does not do business like this. This is not Lexus, thank you.
3/17/2026
Leopoldo A. VERIFIED CUSTOMER
I took my Lexus GX 460 for them to check battery cause I had to jump start a few times and to do an oil change. When my vehicle was ready before I drove off I asked my service advisor if my battery was ok. She said they forgot to check it. They had told me that the whole service was going to take around 1 hour in a half. After 3 hours they had to take my car back inside to check battery. 5 minutes later they came out and said everything was good. Next day my wife had to jump start it three times. Took it back after checking the right way this time they said battery was dead. Hard for me to trust that they checked it when that was reason I took it on for.
3/17/2026
Stephanie G. VERIFIED CUSTOMER
Great service!
3/17/2026
Claudia S. VERIFIED CUSTOMER
Arturo is extremely helpful and thorough.
Always a pleasure to work with Arturo at Lexus.
3/16/2026
Coralis S. VERIFIED CUSTOMER
Service provided was prompt & professional.
3/16/2026
Yong P. VERIFIED CUSTOMER
I am very satisfied with not only being kind to the customer but also doing everything customer want. He is very professional.
3/16/2026
Lyndon F. VERIFIED CUSTOMER
Thank you. Ashlee was super.
3/15/2026
Robert F. VERIFIED CUSTOMER
All was done very well.
3/15/2026
Antonio R. VERIFIED CUSTOMER
No comments
3/14/2026
Roberto L. VERIFIED CUSTOMER
Arturo Gonzalez is very professional and his customer service is amazing!!!
3/12/2026
Fermin A. VERIFIED CUSTOMER
Very professional service, wouldn't go anywhere else.
3/12/2026
Brandon M. VERIFIED CUSTOMER
This was my first time at this dealership. Overall great experience, Aaron was really helpful, honest and very attentive. I appreciated the regular calls on the status of my car throughout the week and the recommendations he gave me. I would definitely say that I would be a returning customer for when I am ready for a new car.
3/11/2026
222 Investments. VERIFIED CUSTOMER
Arturo is the best. He goes above and beyond to take care of the client. I always feel as though he is look out for my best interest.
3/10/2026
Sheryl M. VERIFIED CUSTOMER
Art is very attentive and seeks to do what is best for the customer.