Great fast service. He kept me informed throughout the entire service process.
6/23/2025
Paulette D. VERIFIED CUSTOMER
Kate was very helpful and everything was easily taken care of…. I love my Prius ehybrid‼️‼️‼️
6/23/2025
Brian M. VERIFIED CUSTOMER
Kate Young was great. Very knowledgeable about the service process and explained everything well. The car was actually ready earlier than expected, was was very convenient.
6/23/2025
Michael K. VERIFIED CUSTOMER
Joshua was very professional and informative regarding our service.
6/21/2025
Kay S. VERIFIED CUSTOMER
Kate made my first experience pleasant. She was kind and attentive and she cared for maintenance of my vehicle. If I continue to receive this type of service with other service advisors, I will indeed make this my permanent service station.
6/21/2025
Francis S. VERIFIED CUSTOMER
Bill did a great job!
6/21/2025
Melissa C. VERIFIED CUSTOMER
I sent a text this afternoon since you can’t get through to anyone and it asks for a text. I haven’t heard back. The truck is still making the clunking noise. Did they drive it after they “fixed” it? If so, I don’t know how they could miss the noise.
6/21/2025
Mohamed N. VERIFIED CUSTOMER
Great service very thorough appreciated the video
6/20/2025
Maryetta F. VERIFIED CUSTOMER
Josh was very nice and professional. The cost was much higher than I anticipated, however, I have come to expect that of the Shorkey establishment.
6/20/2025
Minwook K. VERIFIED CUSTOMER
I always trust NorthHill Toyota.
6/20/2025
Hayley H. VERIFIED CUSTOMER
I was never texted that my vehicle was done. I dropped my car off at 230pm for an inspection. I told them to take their time, I just needed it by the end of the day. I came by at 10 minutes to close and Tony helped me out and confirmed that they never texted me but my vehicle was done.
I did like the videos that were linked to my inspection explaining what was being done, but the videos weren’t done by David, they were done by another man.
I don’t know if it is standard to wash the vehicle after a service, but my car wasn’t washed either, which was disappointing.
6/20/2025
Erin B. VERIFIED CUSTOMER
Josh was really helpful, professional, and kind. He took the time to talk through everything with me, explain what everything meant and was patient and thorough in answering all of my questions. I appreciated him giving me the options of the work based on cost to help me decide what I wanted to do about some of the maintenance.
6/20/2025
Frances L. VERIFIED CUSTOMER
Antonio is a real asset to your company. Very helpful and knowledgeable.
6/20/2025
Rick C. VERIFIED CUSTOMER
Thank you for your interest in my feedback
6/19/2025
EDWARD L. VERIFIED CUSTOMER
Good overall service
6/19/2025
Marc S. VERIFIED CUSTOMER
Friendly staff and fast service.
6/19/2025
Ryan K. VERIFIED CUSTOMER
Kate was great to deal with.
6/19/2025
Chris C. VERIFIED CUSTOMER
Great service Michael, thank you
6/19/2025
Joseph P. VERIFIED CUSTOMER
He was good, simple, and answered my questions when they arose.