Excellent in explaining the repairs needed. Very professional good tone in his voice. Like the new coffee set up. Thanks for the complimentary coffee. Greatly appreciated
9/16/2025
Marquita G. VERIFIED CUSTOMER
Thank you
9/16/2025
William W. VERIFIED CUSTOMER
Good experience,Bill was a complete professional
9/15/2025
William R. VERIFIED CUSTOMER
Scheduled appointment for 7am, car was not looked at until 2:30pm. I understand things happen sometimes, just unfortunate today we needed it in the afternoon.
9/15/2025
Willlie J. VERIFIED CUSTOMER
Great job, and thank to all staff at Shorkey.
9/15/2025
Carla B. VERIFIED CUSTOMER
I miss the paper copy of the inspection check. The video said the brakes were 8/32 but I couldn’t remember where that fell in the spectrum of good/bad I had to get an old copy of a paper report to see what that meant. Same thing with tires etc
9/15/2025
Karen R. VERIFIED CUSTOMER
Thank you and have a wonderful day
9/14/2025
Kathy N. VERIFIED CUSTOMER
Working with Kate was such a great experience. She was in regular communication via text, and provided a very pleasant customer service experience in person, as well. So glad we requested her.
9/14/2025
John O. VERIFIED CUSTOMER
Good service. Constant communication. Will definitely come back
9/13/2025
Jamie C. VERIFIED CUSTOMER
The wait time and customer service were great, but there were 2 dash board lights lit up when I got into my car. Had to look up in the owner’s manual how to remove them.
9/13/2025
Cathy O. VERIFIED CUSTOMER
Very professional; answered all questions completely; kept informed of progress; job done in time period it was promised
9/13/2025
Cy F. VERIFIED CUSTOMER
The multi-point inspection was very helpful
9/13/2025
Annunziata P. VERIFIED CUSTOMER
There was some misunderstanding
9/12/2025
Heloisa S. VERIFIED CUSTOMER
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9/12/2025
Sainth ****. VERIFIED CUSTOMER
Everything was smooth and fast. Technician understood my concern about my front windshield panel and addressed it without any stress. Overall I am very satisfied and I will recommend others too.