Dave is an excellent representative of your service department. He provided an accurate estimate of cost and time to get the job done. When an additional part needed to be ordered he quickly notified me and got the job completed the following day as promised. Thank you for having a true professional handle my service. Ron F
8/1/2025
Lori A. VERIFIED CUSTOMER
I’ve had my car serviced at several different Toyota dealerships and I’ve come to SHORKEY for the last few years. Shorkey service is far superior to them all. Also I appreciate the video of potential needs my car may have. Your staff is friendly, attentive and considerate.
Thank you for a seamless service from start to finish.
Keep up the exceptional work! :)
Lori Eastman
7/31/2025
Denise R. VERIFIED CUSTOMER
David was great to work with. I highly recommend working with David.
But I missed having cappuccino from the coffee machine. I must say after spending over $100 for inspection and oil change having a little pleasure like a cappuccino would go a long way with customer appreciation.
I mentioned the cappuccino to my neighbor, and he said he was very disappointed back in June when that he noticed it was gone.
7/31/2025
Iuliia S. VERIFIED CUSTOMER
Kate’s service is always great! She is always polite, respectful and client oriented.
7/31/2025
Daniel W. VERIFIED CUSTOMER
Getting an appointment, checking in and getting out quickly, couldn't have been easier. Thank you.
7/30/2025
Kim K. VERIFIED CUSTOMER
He told me that my car was rusting thru and this year I would have paid 2500 or more to pass inspection and then next year he told me that it would have to be trash because of the rust issue. I bought a Buick that was on the sales lot it was a 2022 year with 31,584 on it. Melissa was very helpful finding a car that I could buy because my coralla was not. I did not think that I would buy a car today but this life. The only thing I have to get use to is I have to remember to push a button to start the car. Thank you for your help.
7/30/2025
Daniel Y. VERIFIED CUSTOMER
Like always, Dave was professional in all respects. Knowledgeable and responsive to questions.
7/30/2025
Robert H. VERIFIED CUSTOMER
I liked the video
7/30/2025
Pamela M. VERIFIED CUSTOMER
Always professional and friendly!!
7/30/2025
Erica S. VERIFIED CUSTOMER
Hi Kate! When we started the car, it was still starting rough so Don changed the spark plugs. It seemed ok this morning, but now that the car is in the heat again (assuming that is part of the problem) it started rough again. Can you please call Don at ****-****-xxxx to discuss next steps?
Thank you, Erica
7/30/2025
Leslie H. VERIFIED CUSTOMER
A+
7/30/2025
Anna V. VERIFIED CUSTOMER
Issues expressed as concern with car not recognizing phone saying tot connected when it is, navigational system "timing out" . Radio turning off on own, will not do phone commands, txt inconsistently show up, then don't. Yet issue were given proper attention. Issue remain
7/29/2025
Linda S. VERIFIED CUSTOMER
Everything went well. Your shuttle service was outstanding.
7/29/2025
Regine G. VERIFIED CUSTOMER
Josh is awesome to work with!!!
7/29/2025
Craig O. VERIFIED CUSTOMER
Kate was great to deal with and service was completed quickly.
7/29/2025
James S. VERIFIED CUSTOMER
All is well
7/29/2025
Ashis T. VERIFIED CUSTOMER
Kate, was excellent, pleasant and explained everything related to my service appointment.
7/29/2025
Donald C. VERIFIED CUSTOMER
The work that was done was good. When I got home we noticed that there was a used paper coffee cup left in the car. Not looking to get someone in trouble. Maybe just mention it to who ever worked on my car.
7/29/2025
Valerie M. VERIFIED CUSTOMER
Jonathan is super polite and engaging, he really seems to enjoy his job and I hope he’s rewarded for being so good at it!
7/29/2025
Dan M. VERIFIED CUSTOMER
Kate did a great job, very professional and knowledgeable.