Wished to make tea, but no hot water while waiting
10/9/2025
Angela W. VERIFIED CUSTOMER
We really like working with Josh. Dave isn’t Josh. You should have less Dave’s and more Josh’s.
Jim Woods ****-****-xxxx
10/9/2025
Janeen W. VERIFIED CUSTOMER
Arrogant and dismissive, because I declined the suggested 4 wheel drive line fluid service.
10/9/2025
Aaron S. VERIFIED CUSTOMER
Josh did a great job!!
10/9/2025
Michelle K. VERIFIED CUSTOMER
The ridiculous amount of time I waited for my display screen to be looked at because Toyota was too busy doing a multi point inspection that I never asked for and in the end they didn’t even fix the problem . Something they would have known from the beginning if they would’ve checked that first instead of doing 2 1/2 hours of unnecessary things that I never asked for. Now I have to come back and drop my car off for them to actually fix the problem. A complete waste of three hours of my time that I didn’t have to begin with. Terrible service
10/8/2025
Lester C. VERIFIED CUSTOMER
Josh was cool. And gave excellent customer service.
Every time I get my car serviced, I’m always satisfied.
Keep up the good work team Shorkey!
10/8/2025
Linda G. VERIFIED CUSTOMER
So far so good, great to see Toyota step up and admit there was a problem with these motors.
10/8/2025
Janet G. VERIFIED CUSTOMER
She’s very knowledgeable and helpful to everyone.
10/8/2025
TRISHA E. VERIFIED CUSTOMER
He was great
10/8/2025
Wendell W. VERIFIED CUSTOMER
Samantha was great. It was my first visit and I was pleased. She was helpful and knowledgeable. All around great experience!!
10/8/2025
Craig F. VERIFIED CUSTOMER
You did services on my vehicle I specifically asked you not to do. You did a transmission flush rather than a simple drain and fill
10/8/2025
Roseann V. VERIFIED CUSTOMER
good customer communication, prompt service as prescribed
10/8/2025
Leo H. VERIFIED CUSTOMER
Everyone is helpful and treat you with respect
Mr. Mcginley rocks ????
10/7/2025
Carole N. VERIFIED CUSTOMER
Overall good experience
10/7/2025
Robin B. VERIFIED CUSTOMER
All work requested was explained in advance and completed timely. Joshua kept us informed during the process.
10/7/2025
Dave C. VERIFIED CUSTOMER
Had an 11 o'clock appointment and dropped car off night before and everything was completed before 11 great job.
10/7/2025
RABIA E. VERIFIED CUSTOMER
I really like working with Kate. I think she is the best advisor you have. I think she does the best at approaching things from a customers viewpoint. Very pleased.
10/6/2025
Michael O. VERIFIED CUSTOMER
Joshua Rother was awesome
10/6/2025
Mary K. VERIFIED CUSTOMER
Sam is the best. I am glad she is back!
10/6/2025
Jennifer B. VERIFIED CUSTOMER
Thank you. I appreciate that Samantha realized that I could get my car inspected today in addition to the planned maintenance. It saved me a trip and I appreciate that the team was able to get that done.