$165 to diagnose a sticking gas cap door is just wrong. So I didn’t get this done. . Also car was not washed at pick up. Other cars in the done line were washed but mine was not. I also waited long at desk to check in and was expecting a different service advisor. This was not typical since I have received much better service in the past.
12/11/2025
Anita F. VERIFIED CUSTOMER
That was 3 questions not 1. ;) Our Shorkey experience has always been great. Thank you
12/11/2025
Monica R. VERIFIED CUSTOMER
Always glad for the friendly staff at Toyota. I like to know that my car is looked after and to know of any problems before they occur.
12/6/2025
Diane B. VERIFIED CUSTOMER
Wrong tires were pur on. I ordered same exact as last year TRAIL ATV SNOWMOUNTAIN WINTER TIRES what they put on are not snow tires. They will not work have called 3x and noone has called back. I need to get the tires I ordered and swap these asap. Ty other than the wrong tires service department emotes are wonderful. Always friendly.
12/6/2025
Brigitte P. VERIFIED CUSTOMER
Great service. Thank you.
12/6/2025
Chris L. VERIFIED CUSTOMER
Great fast and friendly service
12/6/2025
Arunachalam N. VERIFIED CUSTOMER
????
12/6/2025
Lori T. VERIFIED CUSTOMER
Pleaae stop texting at 7 am on a Saturday.
12/6/2025
Doreen A. VERIFIED CUSTOMER
Michael was efficient and friendly!
12/6/2025
Elaine L. VERIFIED CUSTOMER
Samantha was very friendly and helpful. I always get good service when bringing my car in for service.
12/6/2025
Jayadaattaperi N. VERIFIED CUSTOMER
It has been wonderful experience always with Jim Shorkey Toyota!
12/6/2025
Allan D. VERIFIED CUSTOMER
Very professional and thought of everything
12/6/2025
David H. VERIFIED CUSTOMER
Thank you ????
12/6/2025
ROBERT B. VERIFIED CUSTOMER
Very pleasant experience that exemplified professionalism and courtesy.
12/6/2025
Geoffrey H. VERIFIED CUSTOMER
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12/6/2025
Xiaohu H. VERIFIED CUSTOMER
I’m not satisfied with the quality of the work, as it wasn’t completed properly or professionally. Additionally, the response time was much longer than expected.
12/2/2025
Ioannis G. VERIFIED CUSTOMER
Thank you for the good service
11/29/2025
Dorothy S. VERIFIED CUSTOMER
Customer Service was horrible. I waited 2 hours in the waiting room for an oil change. That is unacceptable!!! I have a car inspection next week and would like to be assigned to a different service advisor. He never contacted me directly to tell me my car was done. After 2 plus hours, I went over to him and he said it needed more work. I told him I scheduled an inspection for next week and then I still had to wait another 10 minutes for him to finish the paperwork and get the car ready! My blood pressure was sky high and I am thinking about going elsewhere for my car repairs! Very frustrating!
11/26/2025
Katie P. VERIFIED CUSTOMER
No hassle experience. Service done in a timely manner. I was informed every step of the way.