I was very pleased with all of my answers to my questions
1/21/2025
Karen B. VERIFIED CUSTOMER
I did not expect to have so many things wrong with my car. I admit that I was shocked as there was more and more wrong due to rust. But I wax in touch with Dave and he explained everything although I did not really understand his explanations. I did trust him and overall was completely satisfied.
1/21/2025
Bharat M. VERIFIED CUSTOMER
Its less than a year I bought the 2024 Rav4 hybrid. I came in for a 1 year /10K miles service and while there informed the service rep that when I press on the brakes it makes a slight squeaking noise. If I could get it checked out as well. She didnt seam to care and started to tell why she couldn't do it. Its sad because she didn't not even note it down. I am extremely disappointed with the Kate and the Shorkey service staff.
1/21/2025
Norman M. VERIFIED CUSTOMER
Kate was my
Service Advisor , she was very good at letting me know what was going on
1/21/2025
Libia P. VERIFIED CUSTOMER
Excellent service, very friendly and kind in everything. Muchas gracias ??
1/21/2025
Howard W. VERIFIED CUSTOMER
Very well handled, good service.
1/21/2025
Philip C. VERIFIED CUSTOMER
I don't need someone to contact me. You guys know what you did wrong. I already spoke with the manager. Next time make sure all hoses and clamps are installed properly. Everyone loves bringing their car immediately back to the mechanic after driving a mile down the road and spending 6-7 hours in total waiting.
1/21/2025
Jenna M. VERIFIED CUSTOMER
Samantha has been my go-to since the start of my time with North Hills Toyota. She’s honest, speaks in normal people terms, and a great communicator. I know I can trust her, which is why I keep coming back to the dealership instead of going somewhere else that might be more fairly priced.
1/21/2025
Anthony B. VERIFIED CUSTOMER
Your welcome.
1/19/2025
David D. VERIFIED CUSTOMER
All the people I dealt with at Jim Sharkey Toyota were great. Carrie did an awesome job in the sales portion and Ryan through finance was very very good. Can’t say anything but good. I’ll buy a vehicle from you again.
1/18/2025
Reita D. VERIFIED CUSTOMER
Thank you, I was told that the wait time was about an hour to hour and a half, I was happy that the time was on point.
1/18/2025
Debbie H. VERIFIED CUSTOMER
They didn't wash my car for some reason? Other than that I really like how they communicate with you during your vehicle maintenance
1/18/2025
Charles E. VERIFIED CUSTOMER
Antonio was very helpful.
1/18/2025
Rayna Z. VERIFIED CUSTOMER
Everything was great!
1/18/2025
Frank P. VERIFIED CUSTOMER
Great customer service!
1/18/2025
Kathie Y. VERIFIED CUSTOMER
The service was great. Timely, friendly, and informative personnel. The service area is very well appointed for comfort and convenience.
1/18/2025
Stephen K. VERIFIED CUSTOMER
Great job. Dave and Paul are very easy to work with!
1/17/2025
Jeanne G. VERIFIED CUSTOMER
Thank you. Dave managed my recall/inspection perfectly.