I stop getting my regularly scheduled maintenance done once I found out your service advisors work on commission. I have taken my business elsewhere. How am I expected to trust what they are “advising” me. I don’t know if it is something I truly need or if they are just trying to make sales quotas/bonuses.
1/26/2025
David I. VERIFIED CUSTOMER
A job well done!
1/26/2025
Margaret G. VERIFIED CUSTOMER
Mr Rush was fantastic on taking care of my car. He was very kind and also professional.
1/26/2025
Onyeka N. VERIFIED CUSTOMER
Great job guys
1/25/2025
Pamela G. VERIFIED CUSTOMER
Kate was very professional and courteous.
1/25/2025
ROBERT B. VERIFIED CUSTOMER
Excellent service
1/25/2025
Patricia C. VERIFIED CUSTOMER
Great service
1/25/2025
Elaine L. VERIFIED CUSTOMER
I was very happy with the service
1/25/2025
Robert Y. VERIFIED CUSTOMER
Very happy with Kate next time I come i will only deal with her
1/24/2025
Thomas T. VERIFIED CUSTOMER
Antonio kept me informed of what was going on with my truck. Upfront with what with what the had to do with repair. Great guy!! Thank you Antonio!!
1/24/2025
Shelly W. VERIFIED CUSTOMER
I also had work done for $190 charge and have absolutely NO IDEA what the purpose of this charge was for!! I feel I really got taken advantage of and will not be coming back for anymore service!!
1/23/2025
Timothy H. VERIFIED CUSTOMER
The service advisor (David) was not very polite or nice. He does not seem to like his job. He tried to sell me service that was not needed. He charged me $70 for an emissions inspection. Part of the charge was the safety inspection sticker and shop charges. I feel he was angry with me because I did not accept service that was not needed for my vehicle.. I purchased a vehicle at North Hills Toyota and was told that I had lifetime free inspections Very dissatisfied. Service advisor’s name is David. I would love to talk to the service manager to discuss this. My name is Tim HOSTERT my phone number is ****-****-xxxx. Respectfully submitted -Thank you!
1/23/2025
Joseph Z. VERIFIED CUSTOMER
Josh is always kind and courteous and patient
1/23/2025
Daniel C. VERIFIED CUSTOMER
Thank you for keeping me posted throughout the service. And it was completed in a timely manner. Completely satisfied
1/22/2025
Grandell T. VERIFIED CUSTOMER
Very knowledgeable and courteous sales manager and technicians!
1/22/2025
David G. VERIFIED CUSTOMER
Samantha was great outlining my needs and options. I will return for service even though I purchased my Tacoma from a competitor. David G
1/22/2025
Elizabeth K. VERIFIED CUSTOMER
Antonio was a delight. Excellent customer service.
1/22/2025
Michael B. VERIFIED CUSTOMER
You can’t.
1/22/2025
Sivashankar S. VERIFIED CUSTOMER
David said the issue was fixed but it’s not and still charged me and blamed the conversion company
It’s not a conversion issue
I need a refund and for Toyota to fix the issue