Antonio was excellent at explaining what the multi-point inspection uncovered and explaining associated costs. His clear and concise explanations helped me decide to have all the necessary work done. I am very happy with his help and how well my vehicle is operating.
2/26/2025
Santiago B. VERIFIED CUSTOMER
Thank you very much
2/26/2025
Michael K. VERIFIED CUSTOMER
They forced me to replace replace one license plate bulb. I had the same thing happen at a previous inspection at your dealership and the mechanic said that one bulb allows him to pass the vehicle. I still havebthebother bulb at home from the 2-pack I bought the first time. I showed the head inspection mechanic the state law online, but he refused to even listen. I am VERY dissatisfied! I would like the cost of the bulb and installation cost refunded to me. Please call me to let me know when the full amount will be credited to my credit card. Mike Kestner ****-****-xxxx
2/26/2025
Brad K. VERIFIED CUSTOMER
N/A
2/26/2025
Deena N. VERIFIED CUSTOMER
Scheduling was easy and Samantha made the entire experience quick and easy
2/26/2025
Matt And. VERIFIED CUSTOMER
want to thank Samantha for fitting me in today with my dead battery. car is back to running great
2/26/2025
Ellen A. VERIFIED CUSTOMER
This was my first time working with Kate and she did a terrific job. Looking forward to working with her in the future. Great hire!
2/26/2025
Daniel W. VERIFIED CUSTOMER
Samantha was enjoyable to talk with, answered all my questions and got me in and out quickly.i appreciate the good service.
2/26/2025
Eve B. VERIFIED CUSTOMER
The person I was assigned to was friendly but condescending at the same time.... Not a good representation of your establishment. I watched her treat several customers this way. Left a very bad taste in my mouth. I won't be coming back.
2/26/2025
Joel S. VERIFIED CUSTOMER
Great customer service from Michael R. and the rest of the team
2/26/2025
Md Nazmul. VERIFIED CUSTOMER
Checked my break tire and filter
Thank you
2/25/2025
Rick C. VERIFIED CUSTOMER
Appreciate keeping me advised on the status of the vehicle.
2/25/2025
Marc S. VERIFIED CUSTOMER
Very friendly and helpful
2/25/2025
Pat D. VERIFIED CUSTOMER
Good service , quick turn around
2/23/2025
Antoinette K. VERIFIED CUSTOMER
Samantha was wonderful! I love Toyotas customer service
2/23/2025
Erica G. VERIFIED CUSTOMER
Antonio was great. He was juggling multiple customers at once and got me checked out quickly and easily. Thank you
2/23/2025
Bernard N. VERIFIED CUSTOMER
Well run operation ... Observed a busy but organized process while waiting in customer lounge. Technical updates via phone text & video link from mechanic , helped me feel engaged to what was being done .
2/22/2025
Andrew N. VERIFIED CUSTOMER
Satisfied with Joshua and the mechanic's handling of my maintenance issue
2/22/2025
Kristin R. VERIFIED CUSTOMER
Very happy with Jim Shorkey Toyota and the team members ! They are helpful and informative ! They do a nice job in a timely manner !
2/22/2025
Stephanie H. VERIFIED CUSTOMER
Samantha is the best! She has taken care of me for YEARS!!!! She is so kind and professional and truly makes my experience great. I trust her completely!