Samantha was professional, courteous, and kept me updated. She is exceptional.
2/13/2025
GRETCHEN B. VERIFIED CUSTOMER
Sam is the best service coordinator, and the shuttle driver was polite and offered great customer service.
2/13/2025
Robert B. VERIFIED CUSTOMER
Easy scheduling done online, requested work was completed in a timely manner, work appears to be done correctly, staff was helpful and nice. Would recommend and will go again.
2/12/2025
Pauline M. VERIFIED CUSTOMER
Everything was great ! Thank you
2/12/2025
Laurie P. VERIFIED CUSTOMER
Antonio was knowledgeable, nice & patient!
2/12/2025
Amanda P. VERIFIED CUSTOMER
Hello! When I got home, I realized the skid plate was in the back of my 4Runner. When Antonio and I discussed options, he said they would use zip ties to reattach the part that no longer has brackets attached. Can we get this reinstalled?
2/12/2025
Joseph Z. VERIFIED CUSTOMER
Samantha was kind and courteous. Answered all my questions. Very professional.
2/12/2025
Allen L. VERIFIED CUSTOMER
Professional, good service very polite. I will recommend Friend to Toyota for service.
2/12/2025
Mark P. VERIFIED CUSTOMER
David took good care of me. He listened and took care of my two requests. Great job.
2/12/2025
Diana L. VERIFIED CUSTOMER
Great job Antonio!
2/12/2025
Lishan L. VERIFIED CUSTOMER
Very good service. Thank you
2/11/2025
Lisa S. VERIFIED CUSTOMER
Antonio was very personable. He made me feel comfortable and trustworthy of the service I received. Hope he got his green outfit!!!! lol!
2/10/2025
Zulima F. VERIFIED CUSTOMER
I believe that labor is very well done. Keep that level.
2/10/2025
Congregate Management. VERIFIED CUSTOMER
Only issue was the sales team said I was scheduled for service, however they never actual made the effort to schedule the service, so I drove in only to be turned away.
2/9/2025
Monica B. VERIFIED CUSTOMER
Kate was very friendly and helpful. The other service men that I have dealt with in the past have seemed to be not as friendly as her. She showed me pictures of the work that needed done too.
2/9/2025
Carly M. VERIFIED CUSTOMER
Thanks for the speedy service! I liked the option to pay before I arrived. Would like to have an option to not print out the paperwork and just email it. Could have made the pickup slightly faster. Just a suggestion.
2/9/2025
Matthew G. VERIFIED CUSTOMER
Antonio was very polite and knowledgeable. He kept me informed about the status of my vehicle. I appreciated his time and help.
2/9/2025
Mark S. VERIFIED CUSTOMER
Antonio is a great asset to Jim Shorkey!!!
2/9/2025
Melissa C. VERIFIED CUSTOMER
Antonio set clear expectations and was a great service rep. I would recommend him to anybody who needs to get service at Jim Shorkey in theNorth Hills.