Great service by all parties. Convenient and easy to do
4/5/2025
Kathy W. VERIFIED CUSTOMER
Michael is the best!
4/5/2025
Charles S. VERIFIED CUSTOMER
Seems like whoever ordered parts didn’t know that ordering struts didn’t include everything needed to repair the car.
As a result it took 4 days to complete the job and cost me $2,675.05.
We have 2 cars serviced by Shorkey Toyota. Thought you might have offered some discount to a longtime customer to help me with this large expense
4/5/2025
Dennis K. VERIFIED CUSTOMER
Done well
4/5/2025
Michelle J. VERIFIED CUSTOMER
I thought your prices were outrageous.
4/4/2025
Mark M. VERIFIED CUSTOMER
Ok
4/4/2025
Robert J. VERIFIED CUSTOMER
Good job well done in and out less than hour
4/4/2025
William O. VERIFIED CUSTOMER
When I saw my tire diagram on the screen I was alarmed by the fact that my brand new tires I bought at you shop had one tire significantly diminished while the other three were exactly the same. The service tech immediately blamed "the rain" as the reason it was off. Really??? If that were the case, you would not be using this technology. You would not be posting it for me to see and question. And you would have all of the readings skewed instead of one tire. Then, as the morning progressed, every glitch and question was referenced to the rain/storms causing problems. Ie, my bill went from $180 to $265. Really? When I questioned the tire issue again at the end of my visi, I was again told to not worry it was just the rain. This gives me absolutely no confidence to return to your shop and feel like I am going to receive competent and safe advice or service.
4/4/2025
Elena M. VERIFIED CUSTOMER
Resolved everything in a timely manner
4/4/2025
Edward D. VERIFIED CUSTOMER
Your people always do a great job ! That is why I always take my vehicle
Always use your company my my maintenance.
You are always polite and professional. Thank you.
4/3/2025
Barbara M. VERIFIED CUSTOMER
Mike and Moe are the best
4/3/2025
Mike L. VERIFIED CUSTOMER
Great customer service, thanks
4/3/2025
Daniel N. VERIFIED CUSTOMER
Michael Rush very good at his job. Got me in for Service promised the time and delivered. Very good service.
4/3/2025
Peggy E. VERIFIED CUSTOMER
I’ve been a Toyota owner for 20 years and we are a family of Toyota vehicles. Toyota service has been consistently very good and we continue to have excellent experiences with the Toyota service team.
4/3/2025
Donald F. VERIFIED CUSTOMER
Very efficient service.
4/2/2025
Nancy E. VERIFIED CUSTOMER
I plan to investigate why I needed almost $1100 in maintenance concerns when my vehicle inspection 6months ago did not mention any of them.
Dave was extremely helpful explaining the necessity of the repairs and understanding my shock- I had only scheduled a tire rotation and a battery recall.
4/2/2025
Joan G. VERIFIED CUSTOMER
I completely trust Mike Rush. He explains clearly when something needs to be done, keeps you informed and is willing to answer any questions I may have. He is an asset to your business.
4/2/2025
Claudia S. VERIFIED CUSTOMER
Very professional, kind and courteous
4/2/2025
Mohammad Hassan. VERIFIED CUSTOMER
Kate was so kind and patient, she described every question I had regarding this service with details. Also thanks to the technician "Manuel" who serviced my vehicle, really appreciate the videos with telling the details.
Thanks again.