I used to go to Newboldt Toyota in O’Fallon IL. Their customer service started to fall off. I am super happy to see that it is not Toyota wide. Leland was super friendly, explained everything from start to finish, left no question unanswered. I have definitely found my new Toyota service department
7/18/2025
Nancy M. VERIFIED CUSTOMER
I have always been satisfied with the service I've received here.
7/17/2025
Ronald W. VERIFIED CUSTOMER
Thought since getting my tires with Toyota I thought they would be 100 % covered and no cost to replace but I was wrong even though the paperwork says that
7/17/2025
Charlene K. VERIFIED CUSTOMER
Scott was very friendly and very professional. The entire experience from the text, phone call and pick up was exceptional.
7/17/2025
Rebecca K. VERIFIED CUSTOMER
I love my FJ and Bommarito Toyota took great care of it and fixed all that needed to be fixed at a great price. Thank you…
7/17/2025
Craig B. VERIFIED CUSTOMER
Can’t trade in on something you don’t have. Service was great
7/17/2025
Benjamin C. VERIFIED CUSTOMER
Danny was is a dickhead. He’s rude. I don’t appreciate him. I am glad he’s outside
Scott is very nice as usual. I will wait in line for him.
7/16/2025
Helen C. VERIFIED CUSTOMER
Mr Friar was friendly and efficient. The service seems to have been great on the car.
7/16/2025
James J. VERIFIED CUSTOMER
I am completely satisfied with the work that this dealership does for me. But when you have an appointment at 10:30, and all you’re looking for is an emissions inspection, I don’t think it should take an hour and 15 minutes. Thank you.
7/16/2025
Brian T. VERIFIED CUSTOMER
The contents of my vehicle were all over the place when I picked it up. Antique wooden table legs that were on my rear seat were all on the floor.
Second time in one month that my vehicle was serviced here and both times I was not satisfied with the condition the vehicle was returned to me. Last time my seat position was all out of adjustment, the a/c controls were changed, the radio was messed with, etc.
7/16/2025
Margaret G. VERIFIED CUSTOMER
Leland is very knowledgeable and friendly!
7/16/2025
Maria S. VERIFIED CUSTOMER
Scott provided quick and effective service. I will request him in the future!
7/16/2025
Linda W. VERIFIED CUSTOMER
Really appreciate the kind reps and great service.
7/15/2025
Sheila P. VERIFIED CUSTOMER
I’m pleased with my service so far
7/15/2025
Tesga G. VERIFIED CUSTOMER
The only thing is after you make an appointment why take a long time eispecially, if you’re waiting there otherwise everything is good. All the stuff is nice welcoming I like it
7/15/2025
Deborah C. VERIFIED CUSTOMER
It went smoothly after they figured out which service counter i should go to get checked in.