Kaleb was very personable and explained everything nicely. And Jay in service is a character that makes me laugh and my experience enjoyable as well.
7/15/2026
Jacqueline N. VERIFIED CUSTOMER
Great job and courtesy commended
7/15/2026
Greg S. VERIFIED CUSTOMER
Very helpful and fast service.
7/15/2026
Deborah D. VERIFIED CUSTOMER
Very professional and took the time to understand my concerns
7/15/2026
Karen B. VERIFIED CUSTOMER
Bob was very courteous. He explained what had been done in the past and then went over my other complimentary services I had forthcoming at what mileage. He was pleasant and helpful, despite being very busy.
7/14/2026
Shareace G. VERIFIED CUSTOMER
When I started my car, it didn't feel right. I didn't think nothing of it because logically when visiting a car shop to get service, it is assumed to trust that the mechanic does the servicing correctly. Shortly after driving several miles the check engine light came on. I had to stop at a gas station and check under the hood myself. The person who had to drive my car the parking spot would have, rather should have known something was wrong upon just starting the car, assuming they were an expert. I noticed a hose was unplugged. I plugged it back in, but my warning lights are still on. I paid almost 300 dollars to have my car returned to me in an unsatisfactory state. Luckily it is drivable still, because I rely on my car for work and traveling. I am sure if an employee paid almost 300 dollars to have their car serviced with the same mechanic, this would have not happened because they would have took the time to double check that what they touched was reconnected.
7/14/2026
Zach M. VERIFIED CUSTOMER
Told it was a 2 hour wait which was fine but it ended up being 3 and a half hours for an oil change and tire rotation. Went to the service advisor desk myself and saw he was with someone but the other 2 guys had no one and my keys were just sitting there. Don’t want to imagine how long I waited unnecessarily. Worst visit in my 5 years of going here
7/14/2026
Donna B. VERIFIED CUSTOMER
I will be back for my next service and hope to see the same service people.
7/12/2026
Alyssa L. VERIFIED CUSTOMER
Uncle Jay in service was amazing! I enjoyed speaking with him, he was very nice and caring! I had to bring my toddler with me and he treated us like his own family! He was very informative and helpful as well. Thank you all so much!
7/12/2026
James M. VERIFIED CUSTOMER
Great job by Kaleb and the rest of the team.
7/12/2026
Leland F. VERIFIED CUSTOMER
Leland was excellent and deserves a raise.
7/12/2026
Patricia W. VERIFIED CUSTOMER
Kaleb is always factual, polite and knowledgeable….. it is a pleasure dealing with him and this dealership!
7/12/2026
Hobert B. VERIFIED CUSTOMER
Well done
7/12/2026
Steven H. VERIFIED CUSTOMER
I waited 2 hours and 15 minutes to get a state safety check and emissions test. That was too long to wait for these tests, especially since I had scheduled this work a few days in advance. I think the service dept was very busy which may account for the delay. I like Bommarito service and will continue to use itin the future as I have done since 2014.
7/11/2026
Debbie W. VERIFIED CUSTOMER
Bob was nice but when I got there he was distracted with another tocket so I was waiting not really knowing what was going on until he nearly finished and told me he had to finish up something. Whereas the other customer service person had finished 2 people. He didn't ask me nor did I get a courtesy car wash and vacuum to my car. This location is convenient but being courteous and great customer service is paramount when you are spending money.
7/11/2026
Paige R. VERIFIED CUSTOMER
Kaleb was very nice & accommodating!
7/11/2026
Brent M. VERIFIED CUSTOMER
Bob was great but the communication via phone for the dealership is lacking substantially. The structure of having a specific advisor you need to talk to vs allowing any of the advisors to be able to answer incoming inquiries makes the process of speaking to someone frustrating. Many calls go to a gatekeeper and rarely to the actual service department staff. I had better luck using the text feature through the website.
7/11/2026
Carson F. VERIFIED CUSTOMER
Ecelkent
7/11/2026
Lynn W. VERIFIED CUSTOMER
Well done—thank you!
7/11/2026
Michael A. VERIFIED CUSTOMER
Scott is a great service consultant. Professional, thorough and considerate.