Alex was great, very friendly and professional, answered all of my questions.
11/6/2025
Malek S. VERIFIED CUSTOMER
I have been bringing my cars to Wesley Chapel Toyota since 2018. This is the first time I have had the pleasure of working with Joseph Knispel. He is very customer service oriented and knowledgeable and trustworthy. I would not mind bringing my cars and working with him going forward.
11/6/2025
Brandon B. VERIFIED CUSTOMER
Excellent, prompt service from friendly faces
11/6/2025
Marlin P. VERIFIED CUSTOMER
I arrived at 5 for my 530 appt. At 715 I questioned how much longer and was then told my vehicle had not gone back for service. I was not informed of anything prior to me asking. I was told by Nicole my 520 appointment was the time for the advisor. I was extremely upset and felt that my time was not valued. As I asked her why wasn’t I informed about the delay, she told me about how busy her day was, as if that should take precedence over my delay. She also told me that”don’t be rude” because I told her I only wanted to know about how much longer it was going to take with my car. This is my second visit to this dealership and both visits have been negative. I will not be coming back. I would like a return call from a manager.
11/6/2025
Ryan F. VERIFIED CUSTOMER
Rock was great to deal with. Superior customer service skills. Definitely will be requesting him for future visits. Paul in service also did a great job documenting and explaining what he found. Repairs were done quickly. Thanks for a great visit!
11/6/2025
Gabriel R. VERIFIED CUSTOMER
Nyah is amazing and beautiful!!! Thank you
11/6/2025
Freddy B. VERIFIED CUSTOMER
Scott is always awesome
11/6/2025
Jacob B. VERIFIED CUSTOMER
Visit was efficient and was out within the hour
11/5/2025
Jim A. VERIFIED CUSTOMER
Rich did a great job: very professional.
11/5/2025
Clifford P. VERIFIED CUSTOMER
Very satisfied
11/5/2025
William R. VERIFIED CUSTOMER
Amanda was great. She does her job well....
11/5/2025
Darlene B. VERIFIED CUSTOMER
Parece que no hay buenos mecánicos,he ido varias veces por el mismo problema del carro,espero por largas horas mas de 4 horas,el carto tiene un ruido al girar,pero no revisan si en alguna parte falta grasa,o algo asi.! No entiendo de que manera trabajan ,si me hacen esperar por largas horas.
11/5/2025
Betsy P. VERIFIED CUSTOMER
Larry was awesome!
11/5/2025
Barbara W. VERIFIED CUSTOMER
Josh is awesome!
11/5/2025
Charles M. VERIFIED CUSTOMER
Not enough folks in the car return area! Not sure if folks were at lunch had wait 15 minutes to get the cars moved so I could drive my car out. Thanks
11/5/2025
Ines M. VERIFIED CUSTOMER
Very professional and caring person for elderly people. God Bless him n the staff working hard and always keep high standards of achievement at the Toyota Dealer
11/5/2025
Jeff B. VERIFIED CUSTOMER
Great service!!
11/5/2025
Vincent G. VERIFIED CUSTOMER
An oil change and tire rotation took almost 3 hours. Don was wonderful but since I had an appointment I was expecting service to be much faster.
11/5/2025
STEPHANIE F. VERIFIED CUSTOMER
It was not fixed when I brought it in the first time!! So had to drive back on Monday to get the recall fixed!! I do not live close to the dealership!! Just bad service!
Thanks,
Anthony L Fernandez