Josh was very professional. I did not appreciate the multiple texts about asking to trade my vehicle in for a new vehicle. I responded STOP after the first text, then a half hour later, I received another text asking pretty much the same thing about trading my vehicle in for a new one. As far as I’m concerned, if a customer says no once, then there shouldn’t be anything else sent to them in regards to the same thing.
11/7/2025
Ronald S. VERIFIED CUSTOMER
She is awesome every time! :)
11/7/2025
Savanna N. VERIFIED CUSTOMER
Excellent service. Richard provided quick, friendly, and professional service. I will be returning to this location for all future services.
11/7/2025
Earl W. VERIFIED CUSTOMER
Service was performed in the time they said it should take with no issues. Excellent service.
11/7/2025
Ramkishore J. VERIFIED CUSTOMER
Nyah was very professional and helpful i felt comfortable and not pressured .
She also delivered my car on time so that I was on time for my other appointment.
11/7/2025
Robert J. VERIFIED CUSTOMER
mason is a very professional person. Friendly and went beyond to help my situation. Need more employees like him. Especially on the weekends.
11/7/2025
Cynthia L. VERIFIED CUSTOMER
Amanda is wonderful! She consistently provides excellent service. She is professional, communicative, and very friendly. I am very pleased.
11/7/2025
PATRICK H. VERIFIED CUSTOMER
Josh Hoover did anyone great job!
11/7/2025
Kris S. VERIFIED CUSTOMER
Was charged more than I was told it would be. Then I had to bring my car back because it was pulling to the left after a tire rotation.
11/7/2025
Pierre F. VERIFIED CUSTOMER
Yes I am very satisfied with the service. Mr. Richard Kindle was excellent , he is a professional . Mr. Richard Kindle keeps up the good work.
11/7/2025
Jed L. VERIFIED CUSTOMER
Rick Davis is top notch.
11/7/2025
Candi W. VERIFIED CUSTOMER
Service done in less than an hour. All was great!!
11/7/2025
Gaetano A. VERIFIED CUSTOMER
Rich was extremely professional
11/7/2025
VALDEMAR B. VERIFIED CUSTOMER
It took less time then expected.
11/7/2025
Harold P. VERIFIED CUSTOMER
I have only had great experiences with Toyota service
Keep it going
11/7/2025
Patricia F. VERIFIED CUSTOMER
Richard wasProfessional, communicated well and got my recall and 20k mile service done. Thank you
11/6/2025
Eric K. VERIFIED CUSTOMER
Naih was absolutely wonderful ! She’s a great asset to the company !
11/6/2025
Lewis F. VERIFIED CUSTOMER
Friendly, professional and kept me informed throughout the service.
11/6/2025
Yelitza O. VERIFIED CUSTOMER
Poor customer service.I was waiting for 2 and 1/2 hours without any information about my cars oil change and tire rotation service.
After that wait,I had to approach the assistant service manager in order to have an update, and I was told I had to wait 1.5 to 2 more hours to get the service done and that they had not yet started working on my car. More than 4 hours waiting for a very simple work. I decided to take my car to my regular car dealer for maintenance. That was my first time at Wesley Chapel Toyota. No service provided.