He was amazing and very helpful! I'll make sure to be back to see him and continue my car's care with him.
4/28/2025
Will N. VERIFIED CUSTOMER
3 hrs to get tires rota d and now I have a vibration in my steering wheel
4/28/2025
Rosa S. VERIFIED CUSTOMER
I like the new automation from all the service personnel ie: Cesar, the technician and valet. Cesar answered all my questions and provided me with additional information on my car.
4/28/2025
Muhammad S. VERIFIED CUSTOMER
Excellent service
4/28/2025
John A. VERIFIED CUSTOMER
Amanda always goes above and beyond to ensure my vehicles are taken care of. Another amazing visit….
4/27/2025
Luis H. VERIFIED CUSTOMER
Exelente los recomiendo mejor que Toyota no hay nada
4/27/2025
Jesus D. VERIFIED CUSTOMER
Buena atención y buen Trabajo gracias
4/27/2025
Seden D. VERIFIED CUSTOMER
She is amazing, so helpful.
4/27/2025
Sarah M. VERIFIED CUSTOMER
Nicole was absolutely great!!!!!!from checking in and checking out. The young gentlemen as we entered the garage area were great give everyone 10+ Thank you
4/27/2025
Hermann R. VERIFIED CUSTOMER
Poor service, carelessness in not sending a text message when the vehicle was ready for delivery. Carelessness in not changing the sticker for the next maintenance change. I had to inform him so he could do it.
4/27/2025
Sandra E. VERIFIED CUSTOMER
We wait for 1.30 hours and they dont touch the car. Dissapointed. We left.
4/27/2025
John M. VERIFIED CUSTOMER
Repair pricing is insulting high, parts and labor are both extremely inflated. 100% of my non-warranty items will be handled elsewhere.
4/27/2025
Robert C. VERIFIED CUSTOMER
Thank you for the help regarding my truck.
4/27/2025
Frederick L. VERIFIED CUSTOMER
I waited over 2 hours for a wheel balancing. They left the old service sticker on my windshield.
4/26/2025
Tamarah W. VERIFIED CUSTOMER
My 4 runner still have a shake in the wheel. This been going on since it it was new
4/26/2025
Tianna T. VERIFIED CUSTOMER
Richard was really great today. Took the time to explain things to me. I appreciated his honesty!! Thanks
4/26/2025
James P. VERIFIED CUSTOMER
A full two hours for an oil change. The customer rep informed me at check in that service was running long. It would have been better if the person that set the appointment would have told me about their shortage of personnel. This is why customers do not return to dealers for their maintenance.
4/26/2025
Gloria A. VERIFIED CUSTOMER
Thank you for help us I appreciate you.
4/26/2025
Jonothan S. VERIFIED CUSTOMER
The actual service was good — they replaced the correct lightbulb (the one for when the car is in reverse). However, the communication wasn’t great. I had an appointment and dropped off my car at 9:30 AM, and I was told it would take a maximum of 2 hours. After 3 hours passed with no updates, I called them, and only then did they seem to take action. Coincidentally, the car was ready about an hour later — which is roughly how long it should have taken in the first place.
I understand there can be backlogs, but if that’s the case, what’s the point of making an appointment or giving an estimated time? Also, considering the simplicity of the work done, the price felt way too high. Overall, while the job was completed properly, the communication and pricing left me disappointed.