Rick has been my advisor for almost 19 years and I have never been disappointed with his level of service or honesty. Rick Paul always makes recommendations and does not pressure me into doing unnecessary repairs and also gives good advice for things that need to be done. Will continue to come here as long as I get the same service I have been getting in the past.
3/31/2025
Geordany R. VERIFIED CUSTOMER
Great service by Scott under an hr.
3/31/2025
Terri S. VERIFIED CUSTOMER
Scott did a great job explaining all of my cars needs to me. Thanks Scott
3/31/2025
Aniuvys L. VERIFIED CUSTOMER
After doing the service my car continues with a maintenance reminder, I already tried to reset and continue with the same message on the screen, according to the invoice they reset it but the message continues, please contact me to solve the problem
3/31/2025
Helga M. VERIFIED CUSTOMER
Excellent Service. 100% recomended
3/31/2025
Mike P. VERIFIED CUSTOMER
My service representative Richard Kindle was extremely polite, patient, and kept me apprised of everything concerning my service appointment. He truly is a professional who provided me the highest of customer care
3/31/2025
Bladimir L. VERIFIED CUSTOMER
Great people! They treat you like family!????????
3/30/2025
Michelle T. VERIFIED CUSTOMER
Were advised service would take about 2 hours, was more than 3 hours. Asked for Uber so we could get some food and we're told it would only be one way but we have to pay for the way back. It used to always be both ways covered by toyota since your shuttle isn't available on Saturdays. Cesar did not explain any recommendations to us as they usually do. I'm getting those services done elseware. Cesar told us our car was ready just to tell us it actually wasn't. Poor communication. Service quality has gone done. Used to get personal call from service managers with updates on my car. I'm glad my recall got fixed but I don't plan on coming here for anything routine going forward.
3/30/2025
Leonardo G. VERIFIED CUSTOMER
Fast and very good service.
3/30/2025
Joey H. VERIFIED CUSTOMER
Thank you
3/30/2025
Arelis H. VERIFIED CUSTOMER
Excellent advisor, very attentive
3/30/2025
Gregory H. VERIFIED CUSTOMER
He helped get the previous service when the car was handed back to me not in complete working condition rectified so that I was all set after this appointment
3/30/2025
Tung N. VERIFIED CUSTOMER
Every staff I encountered was friendly and helpful. Dropped car off and it was done in a reasonable time.
3/30/2025
Carol W. VERIFIED CUSTOMER
The$369 charge for a front end alignment was a complete shock! I asked for an oil change and to check if car was travel worthy. Total bill was over $500 which is pretty steep when expecting maybe $100. Also came back the next day for warranty work on hatch back. Invoice was hard to figure out.
3/30/2025
Joel K. VERIFIED CUSTOMER
The only thing I had a problem with was the price on the cabin filter. I opted to go to the parts store and replace it myself. If I was to offer any advise about mine and others experience at the dealership it would be to keep things as affordable for the common man as possible. It makes the difference to whether we have you do the work, do it ourselves or go to any other mechanic to take care of our vehicles. Thank you, hope this helps.
3/30/2025
Jimmy C. VERIFIED CUSTOMER
Keep it up the good customer service
3/29/2025
Stephanie K. VERIFIED CUSTOMER
I appreciate the personable, professional courtesy Don gave me. The attention to detail was (as always) amazing. The whole service took less than an hour, and communication about the service was excellent. People like Donald Sherwood make getting car maintenance convenient, smooth, and easy.
3/29/2025
Michael M. VERIFIED CUSTOMER
Very professional and attentive Amanda was terrific.