Totally unacceptable to wait over 3 hours for an oil change. That has been a repeated experience even tho today I had an extra service. Still it was unacceptable wait time. Scott tried to make it less disturbing but time matters and you can’t get wasted time back. Not happy. You need to do better not make excuses.
5/5/2025
Virginia H. VERIFIED CUSTOMER
Great customer service
5/5/2025
Gary N. VERIFIED CUSTOMER
Daniel was very courteous and informative about my vehicle, I really appreciate the quality of customer service he provided me.Today’s service was a pleasure.
5/5/2025
William H. VERIFIED CUSTOMER
This was our first meet with Damian. He is pleasant and was disarming as he explained the charges we would be experiencing. Glad he was assigned to us.
5/5/2025
Alan B. VERIFIED CUSTOMER
I took my car to my mechanic and said it was something completely different. He showed me what you said was wrong and then he showed me what was really wrong. You need to hire better mechanics . Maybe that is your way of making money
Say it's something that it isn't ,and say you fixed it but it still does the same thing. Snow you have to get the real problem fixed. Not right.
5/5/2025
Joshua W. VERIFIED CUSTOMER
I had an appointment at 11:30 for an oil change and it took 3 1/2 hours to complete. The service manager while upfront would then give me looks of irritation whenever I tried to find out if my car was close to being done.
5/5/2025
John S. VERIFIED CUSTOMER
Looking forward to having your company taking care of my RAV4
5/5/2025
Irs T. VERIFIED CUSTOMER
Not much to add. Kinda hard to mess up a oil change and a simple inspection.
5/5/2025
Raul L. VERIFIED CUSTOMER
Gracias a Amanda pude salir satisfecha del lugar me ayudó ya que había ido 3 veces anteriores y solo ella me ayudó gracias
5/5/2025
Keith E. VERIFIED CUSTOMER
He did an outstanding job got my vehicle in and out of the shop in a timely manner. Also spoke to the manager about putting gas in my vehicle since I had to drive there for a second time because they fix the wrong part the last time I was there.!
5/4/2025
Jasmine P. VERIFIED CUSTOMER
This is second time I’ve been to this location and the is the 2nd worst technician I’ve had. He didn’t show me to the waiting area, he didn’t check on me the entire 2.5 hours I was there, and he didn’t know if I was still in the building or not! He literally called my phone to see if I was still these! This is unacceptable. Not what I expect as a loyal customer!
5/4/2025
Carol T. VERIFIED CUSTOMER
Mason was very professional and had my vechile complete within an hour
5/4/2025
Sandy B. VERIFIED CUSTOMER
He was great with me
Helped alot. Great employee
5/4/2025
Sally B. VERIFIED CUSTOMER
In and out in less then an as she had told me, also got update and video. Amanda was excellent
5/4/2025
Shawna S. VERIFIED CUSTOMER
Mr. Davis helped us in a great timely manner, he was a pleasure to work with and we hope to work with him again.
5/4/2025
Jose Nicolas. VERIFIED CUSTOMER
Everything was good. Thanks Richard
5/4/2025
Diana C. VERIFIED CUSTOMER
I researched extensively and your mechanic, Daniel Mcswiggen was right on!
Prices a little too steep, some increasing,$100.00 since last year but, not the mechanics fault. Thank you Mr. Mcswiggen for the thorough honest job!
5/4/2025
Evan E. VERIFIED CUSTOMER
Rich was awesome to work with!
5/3/2025
William M. VERIFIED CUSTOMER
Aleays a great experience with Joe.
5/3/2025
Anita K. VERIFIED CUSTOMER
Everything went well a little pricey with the recommended repairs however everything went smoothly and well organized this morning with check-in a little bit of a weight though, but it was busy for a Saturday