Vehicle was provided back to me with an issue that was obvious and required me to come back the next day.
3/27/2025
James C. VERIFIED CUSTOMER
Outstanding service from Rick D. Everytime. Outstanding, brother!
3/27/2025
Tina S. VERIFIED CUSTOMER
Excellent
3/27/2025
Dianna X. VERIFIED CUSTOMER
It always makes for a pleasant customer experience, when sales Associates are honest, respectful and going the extra mile to cut costs for the customer.
3/27/2025
Bonnie T. VERIFIED CUSTOMER
I have always have had good service when I go in. But today was a little different. I don't have a issue with Mr. Gonzalez. I went in for a tire rotation and oil change. I have a life time oil change for my Rav-4. When I got a text telling me what is urgent to be done on the vehicle instead of a person coming to talk to me. Was a little bit overwhelming when I seen the $40 tire rotation had turned to almost $1,700.and each item said what needed to be done and right underneath was the word "correction" why even put that on there when it is the exact same thing written above,(just crazy). A couple of repairs that was said I needed. Had already been paid for last year with a life time guarantee. I feel Mr. Gonzalez or someone should have checked before the items were submitted via text. To make sure it wasn't already covered. I realize that filters and fluids are necessary and I don't mine paying for any of them. Mr. Gonzalez did go check like I asked him to. My bill went from $1700 to $693. Thanks
3/27/2025
Fahad K. VERIFIED CUSTOMER
Scott was helpful and answered all my questions
3/27/2025
Donald S. VERIFIED CUSTOMER
Don Sherwood is very good
3/27/2025
William F. VERIFIED CUSTOMER
Mason had my service completed on a timely mannerl. No problems whatsoever!
3/27/2025
Gary W. VERIFIED CUSTOMER
Joe is very good at what he’s does
3/27/2025
James P. VERIFIED CUSTOMER
JOE DIDIO WAS VERY HELPFUL,
RESPECTFUL,KNOWLEDGEABLE,
I WOULD USE HIM AGAIN,
GIVE JOE A SALARY RAISE
????✌️????
3/27/2025
Jacquelyn S. VERIFIED CUSTOMER
Rick was great and got me in and out
3/27/2025
Barbara C. VERIFIED CUSTOMER
Joe was kind and professional. I appreciate that he gave me options with my car instead of encouraging me to get all the work done today. I will request him as a service advisor at my next visit.
3/27/2025
Michelle J. VERIFIED CUSTOMER
Everthing was superb
3/27/2025
Trevor D. VERIFIED CUSTOMER
Thank you!
3/27/2025
Dina D. VERIFIED CUSTOMER
service was perfect and
Joseph Didio did great job
THANKX TOYATA
3/27/2025
Elizabeth C. VERIFIED CUSTOMER
Wait was a little excessive
3/27/2025
Rishi B. VERIFIED CUSTOMER
Joe was fantastic as always!
3/26/2025
Kurt M. VERIFIED CUSTOMER
This was the first time ever getting my vehicle serviced completed under one hour. Great job Amanda
3/26/2025
Jeffery G. VERIFIED CUSTOMER
Amanda is such a sweetheart! She was very helpful with our car repair and then was able to get us a loaner car to meet our special physical needs. She is very knowledgeable and an asset to WCToyota!
3/26/2025
Matthew S. VERIFIED CUSTOMER
She has always made me utilizing my warranties (that I bought from the dealership there) effortless. Because I never lift a finger haha. She has always given me great customer service and always contacted me promptly after every service was complete and always made the extra effort to keep me informed while I was waiting. Shes a model employee for your business.