Service technician was okay but wait time for an oil change was 3 hours. No transparency or ETA
4/26/2025
Chervina M. VERIFIED CUSTOMER
Rick was amazing. I’m so glad I had this as my service advisor.
4/26/2025
Kelvin D. VERIFIED CUSTOMER
Thank you all for make the service so easy and satisfactory!!
4/26/2025
Sharon G. VERIFIED CUSTOMER
I explained to the person what I needed when I made the appt but hog. Different story when I arrived. The rescheduled for next week and I had to insist to get them to do oil chg today. Did not appreciate sales calling me re purchasing or trading my car!!! They were not aware of coverage I have for round trip service got next week when the said they need my car all day. Added a lot of extra work they wanted to do today. At end had me sign two papers and covered details so not visible what I was signing. :(
4/26/2025
Xavier D. VERIFIED CUSTOMER
The issue I went to the dealership to fix was not fixed. I need to speak with the team in charge of fixing my truck asap.
4/26/2025
Deborah R. VERIFIED CUSTOMER
Joe did a great job of keeping me informed about my two service calls and making sure I didn’t have any problems. I am very pleased with both service visits!
4/25/2025
Gwen W. VERIFIED CUSTOMER
Very professional and friendly advisor. Good communicator.
4/25/2025
Cliff M. VERIFIED CUSTOMER
Lisa and Mason were excellent
4/25/2025
Giuseppe M. VERIFIED CUSTOMER
Damien took the time to update me on the progress of the work and helped me prioritize the most necessary work.
4/25/2025
Robert O. VERIFIED CUSTOMER
Superior and sterling customer service as usual from Rick Davis and Wesley Chapel Toyota Service team.
4/25/2025
Deborah B. VERIFIED CUSTOMER
Don Sherwood took good care of me and my car. I wanted my wiper blades assessed and he got them replaced. When one of my tire covers cracked during tire rotation he got it replaced. Thank you!
4/25/2025
Ashlynn G. VERIFIED CUSTOMER
Damian did a great job keeping us apprised of the diagnosis and repair progress.
4/25/2025
Skye R. VERIFIED CUSTOMER
Great experience
4/25/2025
James E. VERIFIED CUSTOMER
I arrived without an appt, the team said no problem, we’ll have you set in an hour and they were lil bit over but still expedient enough to have me out and on my way timely.
4/25/2025
Agnes T. VERIFIED CUSTOMER
Mr Richard Davis kept me posted on the status of my vehicle on a daily basis. His professionalism has always been to the utmost. Thank you for having Mr Richard Davis in your team. I always recommend other to Mr Richard.
4/25/2025
Michael A. VERIFIED CUSTOMER
Exceptional service
4/25/2025
Charles B. VERIFIED CUSTOMER
Wonderful service!!!
4/25/2025
Wilai S. VERIFIED CUSTOMER
Fantastic job
4/25/2025
Eric M. VERIFIED CUSTOMER
Don did great! The service was done in less than an hour!
4/25/2025
Keith F. VERIFIED CUSTOMER
Joe K was very responsive and knowledgeable. He communicated with me very well without me having to reach out to him.