Joe was very professional and keep me aware during the entire service process.
4/19/2025
Lloyd R. VERIFIED CUSTOMER
Satisfied
4/19/2025
Cindy S. VERIFIED CUSTOMER
Scott King was great
4/19/2025
Deborah P. VERIFIED CUSTOMER
Ok
4/19/2025
John A. VERIFIED CUSTOMER
Scheduling is easy. Amanda updated me in and out on a Saturday morning. Thank you again, Amanda
4/19/2025
Alan B. VERIFIED CUSTOMER
The service staff were professional and personable. You could talk to them and they listened. Scott was my service person and was knowledgeable and really cool to talk with. When I dropped my car off last night the guy that was still there trying to close up the garage yet he went out of his way to welcome me, ask what all I needed worked on, and the he took my car and put it inside the garage for the night!!! The people I talked with last night and today went out of their way to make me feel welcome but also to let me know my car and I would be well taken care of. Thank you Wesley Chapel Toyota.
4/19/2025
Gina S. VERIFIED CUSTOMER
I look forward to continue my relationship with Wesley Chapel Toyota. Everyone, especially Scott was so kind and professional. As a past customer service trainer your dealership is doing everything the right way!
4/19/2025
Lisa A. VERIFIED CUSTOMER
Service advisor Don was great. I am unhappy that I have to dispute my charges on the service done with Toyota corporate. This was a known brake issue and had a warranty that I was never advised of because Don stated it was not a recall. This brake issue could have been deadly since I was advised my brakes would have just stopped working. No one was willing to reach out to see if an exception could be made. I was just advised to go to the website to submit my complaint.
4/19/2025
Felix M. VERIFIED CUSTOMER
Excellent work. He explained everything in detail and looked for the best service for our car needs.
4/18/2025
Harlow H. VERIFIED CUSTOMER
Good customer service thanks...
4/18/2025
Larry E. VERIFIED CUSTOMER
Damian was very friendly, courteous and knowledgeable. I trusted his recommendations and would be happy to have him as my service advisor in the future. Good job!
4/18/2025
Anthony Z. VERIFIED CUSTOMER
Great service but long wait ????????
4/18/2025
Devin R. VERIFIED CUSTOMER
Very polite and professional
Much appreciated Toyota
4/18/2025
James C. VERIFIED CUSTOMER
Don is always on his game. Makes things seamless.
4/18/2025
Bernard M. VERIFIED CUSTOMER
Richard was great and very detailed. The price of 160 dollars to mount the new tires seems a little steep to me but Richard had no control over that. Also when u spend over a thousand dollars, getting charged another 100 bucks for an oil change seems steep. Maybe throw in a free one when a long time service customer spends that much money
4/18/2025
Christopher F. VERIFIED CUSTOMER
Rick Davis is the reason we keep coming back to Wesley Chapel Toyota Service. He goes above and beyond.
4/18/2025
Scott D. VERIFIED CUSTOMER
Quick
4/18/2025
Claudette T. VERIFIED CUSTOMER
Satisfied with service today and appreciated respect for my wishes.