I had to sit there for 3 hours for a simple oil change. I don’t want to do that again
4/21/2025
Bernice C. VERIFIED CUSTOMER
Professional., knowledgeable and friendly!
4/21/2025
Rebecca G. VERIFIED CUSTOMER
Alex is professional and courteous. Whoever is working in the service department however needs to be watching themselves against committing fraud. A repair that was needing “immediate attention” was completely false when I took my vehicle to my trusted mechanic. I will not be scheduling anything ever with the Toyota dealership unless absolutely necessary.
4/21/2025
Kathyrn C. VERIFIED CUSTOMER
It took longer than he estimated with no communication as to why. When I came to check it seemed everything was just about ready but nothing had been said. Would like updates in the future.
4/21/2025
Lorraine M. VERIFIED CUSTOMER
Mason is amazing. He is a great asset to Toyota. He truly knows what customer service is all about. He goes way and beyond!!!
4/21/2025
Micah H. VERIFIED CUSTOMER
My service advisor was great. However, whoever worked on my car forgot to put the air caps back on my tires.
4/21/2025
Charles B. VERIFIED CUSTOMER
She was very friendly and very positive.
4/20/2025
Rossana M. VERIFIED CUSTOMER
Excellent service!!
4/20/2025
Susan E. VERIFIED CUSTOMER
Rick was very courteous, kind and assisted me in the decision making process regarding maintenance of my car. No pressure. I will be happy to have him as my advisor on future maintenance appointments for my car.
4/20/2025
Katherine R. VERIFIED CUSTOMER
Thank you Alex!
Excellent service and professionalism.
4/20/2025
Ryan L. VERIFIED CUSTOMER
Na
4/20/2025
Naom C. VERIFIED CUSTOMER
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4/20/2025
Aleksa M. VERIFIED CUSTOMER
I recently had my car serviced at Toyota at Wesley Chapel,and I couldn't be happier with the experience. Richard Davis was incredibly friendly and knowledgeable, taking the time to explain the necessary repairs and maintenance. They provided a detailed estimate before starting any work, which I really appreciated. The service was completed on time, and my car runs like new now! I highly recommend them for anyone in need of reliable car service.
4/20/2025
Kenneth G. VERIFIED CUSTOMER
Rick Davis was professional, always transparent, and great customer service.
4/19/2025
Sarah B. VERIFIED CUSTOMER
The process was quick and easy. I was in and out in less then an hour.
4/19/2025
William W. VERIFIED CUSTOMER
What a nice experience. Everyone was so helpfull. Great job guys
4/19/2025
Eduardo S. VERIFIED CUSTOMER
All is ok
4/19/2025
Carlos G. VERIFIED CUSTOMER
Amanda have very good personality and was very kindly
4/19/2025
Luis G. VERIFIED CUSTOMER
Joseph definitely understands customer service & attention to details. With the work load he was dealing with, he provided updates and kept us informed of changes. Will go back and ask him to take care of my vehicle needs.
4/19/2025
Jamey Y. VERIFIED CUSTOMER
Great assistance and job done in under we an hour.