Candid discussion, customer support oriented, and kept customer informed.
9/25/2025
Douglas B. VERIFIED CUSTOMER
I’m pleased with the professionalism of Scott and the staff.
9/25/2025
Christopher C. VERIFIED CUSTOMER
Thank you
9/25/2025
Richard C. VERIFIED CUSTOMER
Helpful and knowledgeable, I will request Joshua for my future appointments
9/25/2025
Daniel W. VERIFIED CUSTOMER
Great job
9/24/2025
RANDY P. VERIFIED CUSTOMER
Awesome service tyvm
9/24/2025
Walter S. VERIFIED CUSTOMER
little long but ok
9/24/2025
Elizabeth A. VERIFIED CUSTOMER
Alex has a very good customer service.
9/24/2025
Ambrocio G. VERIFIED CUSTOMER
I was disappointed with the service I received today while my vehicle was in for an emergency repair. I was denied a loaner vehicle to get to work in Brooksville, Florida, and instead had to wait over three hours in the lobby for a battery replacement.
As a customer who has purchased two vehicles from this dealership, I expected a higher level of service. I had several means to cover the $150 retainer; however, because I did not have a credit card with me at the time, I was denied a loaner vehicle and was left without alternatives. Unfortunately, this experience reflects poorly on the level of customer care provided.
9/24/2025
Stella M. VERIFIED CUSTOMER
Richard was great! Very courteous and professional!
9/24/2025
Elin M. VERIFIED CUSTOMER
Thank you for being so attentive and professional.
9/24/2025
Donald K. VERIFIED CUSTOMER
Amanda Velez she is one of the best I have worked with at Toyota she is the best. DON KINSER
9/24/2025
Oscar R. VERIFIED CUSTOMER
Excellent service, quick, and very trustworthy
9/24/2025
Nathan S. VERIFIED CUSTOMER
Joe was great!
9/24/2025
Dan Y. VERIFIED CUSTOMER
Larry made my visit fast and convenient. He was friendly and personable during our encounter. Got the update I needed and received the inspection report soon after my drop off. Thanks Larry!
9/24/2025
Lourdes B. VERIFIED CUSTOMER
Yes thanks
9/24/2025
Melody D. VERIFIED CUSTOMER
Thank you
9/24/2025
William Y. VERIFIED CUSTOMER
The service advisor was great. He made the comeback situation very pleasant unfortunately on the first visit with a tire repair they did not balance the tire correctly and we had to make the 50 mile round-trip to get the tire balanced correctly. The car is not vibrating anymore. Thanks
9/23/2025
Lorenzo L. VERIFIED CUSTOMER
Yanelli Frias had been my service advisor ever since toyota Wesley chapel opened until she got promoted. Ever since, she helps me recommend whos the best advisor who can help me fulfill the best service for my cars. And ever since , she never failed. Alexander Ro is personable, efficient and good with what he does. And for that, i will always look for him to take care of my car service. I highly recommend him to all my friends who has Toyotas and i also highly recommend Wesley Chapel Toyota service center
9/23/2025
Richard C. VERIFIED CUSTOMER
I have been at Wesley Chapel Toyota since the very first day they opened their doors. We’ve purchased cars and had all our service there.
Nyah in Service is beyond excellent. She’s the best Service Writer I’ve had in years at Wesley Chapel Toyota. Friendly, professional, good communication, and sincere care for her customers. Please do whatever you can to keep her. Likewise, Chris Massa, Technician, has knowledge beyond anyone who has ever worked on our Camry.
Both these employees are pure gold to Wesley Chapel Toyota.