Larry was very courteous, explained what was gonna happen and how long it was gonna take. Offered to do a full vehicle inspection unfortunately I did not have time for that. I was very satisfied with my experience yesterday at Toyota of Wesley Chapel..
9/30/2025
Elee D. VERIFIED CUSTOMER
Nyah did an excellent job working with me and they issues with my car. 6 stars on a scale of 1 to 5
9/30/2025
Edward O. VERIFIED CUSTOMER
Awesome job
9/29/2025
Derrick L. VERIFIED CUSTOMER
Thanks so much.
9/29/2025
Christopher Y. VERIFIED CUSTOMER
Scott King was my service adviser, he did a great job of explaining things and making sure the items I asked for were taken care of.
9/29/2025
Shauna K. VERIFIED CUSTOMER
Nyah was super sweet and very helpful thank you
9/29/2025
Robin N. VERIFIED CUSTOMER
Ok
9/29/2025
Deijah S. VERIFIED CUSTOMER
I have been going to Alexander for the past 4 to 5 times. His customer service and professionalism always exceed expectations.
9/29/2025
Kaylon M. VERIFIED CUSTOMER
Damian was awesome! Thanks!
9/29/2025
Cory T. VERIFIED CUSTOMER
Rick provides top-notch service.
9/29/2025
Abigail S. VERIFIED CUSTOMER
Nicole was so pleasant to work with! Easy process and no stress. Appreciate her attentiveness
9/29/2025
Michael A. VERIFIED CUSTOMER
Great experience
9/29/2025
David S. VERIFIED CUSTOMER
Maintenance performed as needed and on time.
9/28/2025
Edward S. VERIFIED CUSTOMER
Scott was great as usual
9/28/2025
Logan S. VERIFIED CUSTOMER
Under an hour! Great job
9/28/2025
Thomas W. VERIFIED CUSTOMER
Tire Tech scratched/marred every single alloy wheel during the tire change.
9/28/2025
Ruth C. VERIFIED CUSTOMER
I went there for battery issues. My battery was dead. I got it jumped went to the service department. They only tested the battery. They should have put a new battery in. It is a brand new vehicle five days old right out of the showroom. I purchased a very very expensive vehicle brand new from Toyota. Third day I was unable to start it. I took it back to the service department yesterday they only tested the battery. I spoke to the salesman this morning. He said that they should have put a new battery in. They did not so guess what here I am the second morning in a row with my godchildren, dressed, ready to go out for the weekend and I have a dead battery on a brand new vehicle $90,000 unacceptable by me and all means. I am very unhappy with the service I got with the way I was treated by the service department and they did not do their job that is so unacceptable. I do not have a good feeling going forward with Toyota’s service department at all, and I am very unsatisfied knowing that I bought a $90,000 vehicle and the service department can’t even change a battery wow I will be following a complaint with a higher ups at Toyota
9/28/2025
Katia M. VERIFIED CUSTOMER
Joseph was very helpful and I really appreciated the updates he sent while working on my car.
9/28/2025
Madison D. VERIFIED CUSTOMER
Service was good, however Maintenance Required notification still popping up in vehicle. Not sure the issue was thoroughly inspected.
9/28/2025
Linda B. VERIFIED CUSTOMER
I particularly enjoyed Nicole. She not only was very friendly but she was very knowledgeable about my RAV4. The service team figured out what the problem was I was having with my SUV &’fixed it. So grateful!!