The customer service was excellent and will definitely be back
2/28/2025
Sandra B. VERIFIED CUSTOMER
It was a great experience from beginning to end! I love the follow up and confirmation.
2/28/2025
Donald K. VERIFIED CUSTOMER
Great service from Alex!
2/28/2025
Manuel B. VERIFIED CUSTOMER
Tony was excellent. He was very attentive and made the process easy. I hope he could help me again on my next visit. Thank you very much Tony!
2/28/2025
David F. VERIFIED CUSTOMER
Satisfied with the outcome but not completely with the experience. When I picked up my car, the invoice was for more than $50 more than the estimate with no explanation given. Told it was extra cost for the oil. Adviser did agree to discount the $50 which was the right thing to do at that point. In addition, my car was given to me unwashed, again with no explanation. I was able to get my car washed the next day, by hand, but just wished I’d been given the option to have it hand washed before I picked it up the day of service.
2/28/2025
Patsy C. VERIFIED CUSTOMER
Job well done!
2/27/2025
Tim D. VERIFIED CUSTOMER
Mark was courteous, welcoming, and very professional. He didn’t try to upsell any products or work that was not necessary for my car at this time. I live 140 miles away in Riverside County and I specifically come to Lexus Of Glendale because of the service and quality of work. Keep up the good work.
2/27/2025
Jean-Pierre C. VERIFIED CUSTOMER
Mitch is a consummate professional. He is very communicative and explains everything in detail that’s understandable. I also appreciate his candor and always manages my expectations.
2/26/2025
Vanessa O. VERIFIED CUSTOMER
Danny is a wonderful service representative for Lexus of Glendale. He is very polite and very helpful. I will be using Danny for all my future visits. He should be commended for a job well done.
2/26/2025
David R. VERIFIED CUSTOMER
No notes, great work guys. Thank you
2/26/2025
Helen E. VERIFIED CUSTOMER
Absolutely! Tony was really great and explained everything to me and got me lined up with Oliver in sales - also great
Very happy thank you!
Helen R Evans
2/26/2025
James C. VERIFIED CUSTOMER
Mark and Danny were very helpful in understanding some of the safety features on the car and how to turn them on and off
2/25/2025
Quincy W. VERIFIED CUSTOMER
Danny is a great service rep!
2/25/2025
Eddie J. VERIFIED CUSTOMER
The customer service was outstanding.
And everyone who helped me went above and beyond especially Tony!
2/25/2025
Capture Moore,Llc. VERIFIED CUSTOMER
The team at Lexus took really good care of me today. Brie really went out of her way to get me in right away and helped me with pricing. Mark was also great and this is partly why I have owned a Lexus (specifically in Glendale) since 1996.
2/25/2025
Kent N. VERIFIED CUSTOMER
Mitch was friendly and helpful. I would like to have him for next service.
2/25/2025
Haylie H. VERIFIED CUSTOMER
GREAT COSTUMER SERVICE !!!
2/25/2025
Ramona K. VERIFIED CUSTOMER
It’s always a pleasure doing business with Lexus… And your Service Dept. is wonderful!