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Real Reviews from VERIFIED CUSTOMERS
Andres R. VERIFIED CUSTOMER
Thank you! I was very pleased with the service and a quick return of my car
10/11/2025
Parvaneh A. VERIFIED CUSTOMER
He helped with my service, appreciate his work
10/11/2025
Rosalie D. VERIFIED CUSTOMER
100% satisfied
10/11/2025
Mariea B. VERIFIED CUSTOMER
Everyone was great!
10/11/2025
Kathleen K. VERIFIED CUSTOMER
Tony is excellent! He rocks!
10/10/2025
Jacob P. VERIFIED CUSTOMER
Wasn’t kept informed of delays in part ordering when told a 10-12 day window. 14 days later I called, then told would be an additional 3 weeks back order. But then parts called same day to say it came in. Part was replaced and fixed and after I left, found out now a feature that previously worked, now doesn’t work. Most disappointed and frustrated that I have to make another trip down.
10/10/2025
Akhat M. VERIFIED CUSTOMER
Could you Please remind me about Brake Pads ? Thanks !
10/9/2025
Tigranuhi A. VERIFIED CUSTOMER
I am impresses with your service. The employees are friendly. The service was very orgnized. In the waiting room, I enjoyed my coffee and sweeta, which were peovided by the Lexus orfanization. Thank you
10/9/2025
Diana K. VERIFIED CUSTOMER
I always love coming to Glendale of Lexus. Everyone’s very organized. Everything’s handled very quickly very professionally and great customer service.
10/9/2025
Capture Moore,Llc. VERIFIED CUSTOMER
Danny is awesome!!
10/9/2025
Olivia F. VERIFIED CUSTOMER
The best customer service experience I had in 2025. Everyone was fast, promp, and super friendly! I went in thristy. They had cold water, drinks , and all kinds of goodies. The bathroom was clean. Everyone was so friendly. I am so happy I drive a Lexus. Please teach Atwo on cusomer service.
10/9/2025
Diane S. VERIFIED CUSTOMER
Efficient when dropping off and picking up, even with the loaner. Great service from Eric.
10/8/2025
Leana T. VERIFIED CUSTOMER
The contact at service department was great and friendly. The cashier was not and also training someone. I waited after service was completed to request keys. One person was behind sales with a trainee. One person was behind cashier desk, we waited as she received a personal Porto’s delivery during the lunch hour. As the line grew, the person behind sales came over and said “who are you?” Perhaps they were understaffed but it was a bit of an unpleasant encounter to an overall great service. I think I will be going to another location for future services.
10/8/2025
Connie D. VERIFIED CUSTOMER
I really appreciate thatJoel was courteous and very informative.
10/8/2025
Robert K. VERIFIED CUSTOMER
I am extremely happy and grateful for the customer service I did receive. Thank you so much.
10/8/2025
Smbat H. VERIFIED CUSTOMER
Really good service
10/7/2025
Michael G. VERIFIED CUSTOMER
Marco was amazing and kept me updated on my car. He even took a photo to let me know what he found inside my seat belt lock.
10/6/2025
Marie K. VERIFIED CUSTOMER
Joel was great! Thanks!
10/6/2025
Phyllis B. VERIFIED CUSTOMER
We are very happy with your service. Stellar customer service.
10/6/2025
Ayumi D. VERIFIED CUSTOMER
We were recommended some services but we felt they were too pricey.
10/5/2025