Service was Good. Sean and Chris always is a Good help.
10/27/2025
Shirin H. VERIFIED CUSTOMER
It was average service, not completely satisfied. Windshield chip that was repaired thru insurance ( tires and wheels) still visible. I wasn’t explained what would happen with it when I asked initially. They can’t find why the display area makes static/crackling sound while driving sometimes. Test drove with the tech for 10 min, but it did not happen then. This was my third complaint about it.
10/27/2025
Varoojan D. VERIFIED CUSTOMER
Not a good car and service
10/27/2025
Myung S. VERIFIED CUSTOMER
Argenis was knowledgeable, courteous, and helpful. I appreciated that he took time to help me understand the work that my vehicle needed. His professionalism and service add value to the Lexus brand.
10/27/2025
Henry S. VERIFIED CUSTOMER
Excellent service
10/27/2025
Sandy O. VERIFIED CUSTOMER
All the staff were very kindly and professional work processing and proceeded quickly. Very happy with work done.
10/27/2025
Alma D. VERIFIED CUSTOMER
I’m completely satisfied
10/27/2025
Gabriella C. VERIFIED CUSTOMER
He was very kind and explained everything clearly and thoroughly.
10/25/2025
Joseph A. VERIFIED CUSTOMER
He did his job professionally!
10/25/2025
Jeron M. VERIFIED CUSTOMER
While the service advisor was friendly, it took way too long for me to have my scheduled, regular maintenance completed. My appointment was for 7:15am, and most of spaces in the maintenance garage were empty at that time. Despite that, it took nearly 3 hours for my 15,000 maintenance inspection to be completed, and over another hour for my suggested alignment to be completed.
When the appointment was made, I said that I would wait for my car and I said it again to the service advisor after I arrived. The mechanics seemed to have no sense of urgency in servicing my car, hence I had to wait for over 4 hours for a scheduled appointment that should’ve taken no longer than 1 1/2 hours, especially because I arrived early and before the later rush occurred.
10/25/2025
Charles W. VERIFIED CUSTOMER
Good service
10/25/2025
Hillard S. VERIFIED CUSTOMER
Erik was helpful and helped me learn some things about my Lexus that I didn’t know. As always, the service was completed within a reasonable time frame and charges were reasonable.
10/25/2025
Mary K. VERIFIED CUSTOMER
So far from all the service techs I’ve had to work with Mark was great! He listened to my issues with my car and took full control to accommodating my needs. When in the future I need more assistance with my car I would like to request Mark to be my agent. Thank you again for everything.
10/25/2025
Daniel B. VERIFIED CUSTOMER
Angenis was amazing and I appreciate all his assistance and expert advice.
10/25/2025
Timothy Y. VERIFIED CUSTOMER
Na
10/25/2025
Theodore F. VERIFIED CUSTOMER
Great service and professionalism provided by Danny.