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Real Reviews from VERIFIED CUSTOMERS
Janet J. VERIFIED CUSTOMER
Tony! was incredible! Kind, courteous and extremely professional! He did an incredible job of explaining what I have on file and the timing of my next Lexus check up! He truly was a delight and I hope I work with him every time I come back! Bravo to your team for hiring such an incredible man with outstanding guest service knowledge and courtesy
9/20/2025
Turner Techtronics,. VERIFIED CUSTOMER
Friendly, reliable and efficient
9/20/2025
Sunita B. VERIFIED CUSTOMER
Danny is very courteous and professional. I am extremely satisfied with the service he provides . Thanks .
9/20/2025
Lorah J. VERIFIED CUSTOMER
None
9/17/2025
Seta R. VERIFIED CUSTOMER
Sean was great.
9/17/2025
Vardan S. VERIFIED CUSTOMER
thank you Chris
9/16/2025
Mina O. VERIFIED CUSTOMER
I would like to thank Jorge for giving me the time to have my car scheduled at a very short notice, greatly appreciated.
9/16/2025
Gordon G. VERIFIED CUSTOMER
I always have felt confident that you the dealer have serviced my treasured lexus professional and I would good use of the vehicle. Since 1996 I have bought or leased 7 Lexus as I felt they were well made and would be professionally serviced. I’m 93 years old now but will continue to be a Lexus client. The young man that helped me this time was attentive and courteous
9/15/2025
Linda L. VERIFIED CUSTOMER
Overall, great experience with Lexus service staff. Only small hiccup on the last visit, was intending to be in and out in 10 mins, but took a little longer since keys were misplaced. Any other day, I wouldn't mind, but had to take my daughter to school that day. Unfortunately, she was 20 mins late for an exam ????
9/15/2025
Karina V. VERIFIED CUSTOMER
Excellent service
9/15/2025
Michiyo S. VERIFIED CUSTOMER
Great service and communication Thanks
9/15/2025
Bryan M. VERIFIED CUSTOMER
It’s always a pleasure coming to get my car serviced, the shop was busy and waited a bit longer than I usually do but is understandable for a Saturday. I was advised by Danny(my advisor) ahead of time for the extended wait time, and appreciate his communication throughout the process. Amazing service, great energy and welcoming environment is why I continue to choose Lexus of Glendale as my only service provider.
9/14/2025
Diane J. VERIFIED CUSTOMER
Thank you for wonderful service, yet again! Always grateful for the team at Lexus of Glendale. You all are the best!
9/14/2025
Tom I. VERIFIED CUSTOMER
Great service and appreciate the help!
9/14/2025
Andrew C. VERIFIED CUSTOMER
Didn’t wash car
9/14/2025
Sahak Y. VERIFIED CUSTOMER
very cool
9/13/2025
Yuliya P. VERIFIED CUSTOMER
We brought our vehicle 3 times with the same issue - sizzling noise while driving. The vehicle was returned back to us with comments that the noise could not be replicated on a test drive by a technician. We had to drive the car around Glendale ourselves trying to figure out under what circumstances the noise would come up. We figured it out - when you drive uphill, the noise comes up. Not sure why the technician could not take some extra time and drive around to figure that out himself. We now need to take the car back and prove to the service department that the noise exists.
9/13/2025
Alix N. VERIFIED CUSTOMER
My advisor Tony is so approachable and friendly. He makes you feel comfortable and responds quickly. I really appreciated him not pushing me into doing services that I didn’t want. He is really a personable and would give him a 10 for great service!
9/13/2025
Sona S. VERIFIED CUSTOMER
Very satisfied
9/12/2025
Samantha C. VERIFIED CUSTOMER
Sean was very helpful and knowledgeable! He was happy to answer all of my questions. He has a great attitude, overall 10/10 experience. Thank you Sean!
9/12/2025