I initially spoke w/Erin (sp?) in service; he got me an appt immediately (same day). I was greeted by Erik when I arrived. He was polite & thorough and explained all my service options. I asked about new tires and a young man came in within 2 minutes to show me 3 brands of tires and prices.
Erik texted me about my battery needing to be replaced and quoted a price including a sale option. Everyone I spoke with or interacted with at Lexus of Glendale was efficient, nice, took care of my car quickly and now my 2019 rx450h is running like a brand new vehicle. Thanks!
11/26/2025
Lorrie R. VERIFIED CUSTOMER
My coupon for an oil change was not honored. Will consider going back to Keyes Lexus in Van Nuys for my car service in the future.
11/26/2025
Jennifer L. VERIFIED CUSTOMER
Sean is very professional, courteous and easy to reach out thru text regarding my car updates.
11/26/2025
Alma V. VERIFIED CUSTOMER
Danny is very nice ,polite and accomodating! Explained clearly things i asked. Hopefully hr will still be there on my next service. All staff are friendly! Thank you and happy holidays
11/26/2025
Ned G. VERIFIED CUSTOMER
Great job tk
11/25/2025
Jeanpierre M. VERIFIED CUSTOMER
Thank you for a friendly and efficient service
11/25/2025
Berjouhi T. VERIFIED CUSTOMER
I had a great experience with the car service. I felt very well taken care of, and the team did their best to make the process smooth. Chris Garabedian always goes above and beyond to help, and Randy also made sure I had everything I needed. I truly appreciate their excellent service.
11/23/2025
Johnny V. VERIFIED CUSTOMER
Very pleased with the help in the service I received from Sean great communication and amazing customer service
11/23/2025
Hildik Z. VERIFIED CUSTOMER
I'm satisfied. Danny Mata provided excellent customer service.
11/23/2025
Janet V. VERIFIED CUSTOMER
Great service
11/23/2025
Ricardo M. VERIFIED CUSTOMER
Great service, always keeping me up to date with updates. Would definitely recommend get your Lexus serviced here.
11/21/2025
Harutyun G. VERIFIED CUSTOMER
Good service. Amazing and quick. Thanks for your help)))
11/20/2025
Sylvia A. VERIFIED CUSTOMER
Chris took care of everything for me. Ty
11/20/2025
Roberto C. VERIFIED CUSTOMER
Ok
11/19/2025
Anthony W. VERIFIED CUSTOMER
Sergio Borquez and the crew are always excellent with the care of my vehicles. Also a big thanks to Chris Garabedian for his assistance.
11/19/2025
Shiela Marie. VERIFIED CUSTOMER
Randy was incredibly friendly and knowledgeable. He took the time to clearly explain the recommendations without any pressure, which I really appreciated. Thank you