Always get friendly service. Appreciate the comfortable waiting area and amenities.
1/18/2026
Lenore W. VERIFIED CUSTOMER
Brought in my es350 for it's 6 month check up.
Had to returned 2 times..after 2 confirmed appointments due to long delay obtaining loaner car (over 45 minutes after checked in)
Understand situation, but been with Glendale Lecus since previous location 40yrs. Never experienced this.
Received car serviced/washed nicely BUT screen detail completely deleted.
When I purchased the car from you no one gave any instructions how to set up!
Sorry to say can't help wondering about this follow up these days.
1/18/2026
Max F. VERIFIED CUSTOMER
Helped me in an emergency situation. Shaun was great. Thnx all
1/18/2026
Mushegh P. VERIFIED CUSTOMER
I am ready to answer your questions. I am very pleased with your excellent work, and from sean Phadrarasaddawong and from the service manager Chris Garabedian. Was top-notch. Thank you all, very much.
1/18/2026
Seabo K. VERIFIED CUSTOMER
Very satisfied with the manager and Randy also Thank you very much
1/17/2026
Camille H. VERIFIED CUSTOMER
Thank You, Tony
1/17/2026
Artur O. VERIFIED CUSTOMER
Very good service, good employee immediately informed about the news
1/17/2026
Haeran P. VERIFIED CUSTOMER
Jorge, happy with your work & thank you for keeping me posted. You are Amazing!
1/16/2026
Tom I. VERIFIED CUSTOMER
Great service and enjoyed the visit.
1/16/2026
Panos B. VERIFIED CUSTOMER
Chris and his team at Lexus Glendale were extremely attentive and took the time to thoroughly explain the recall procedure to me. They clearly emphasized how the software update and associated works were essential for maintaining the vehicle's safety features, including the real camera system.
I truly appreciated the thoughtful gesture from Lexus of filling my gas tank completely. They also provided a loaner vehicle for the duration of the service, which made the process seamless and convenient. As an additional nice touch, the team washed my car before returning it to me.
Overall, the excellent customer service and genuine care shown by Chris and the entire Lexus Glendale team made what could have been a stressful experience very positive.
1/16/2026
Tamara K. VERIFIED CUSTOMER
Chris Garabedian helped me & was wonderful, efficient, friendly, & answered all my questions quickly and got me on my way!!
1/16/2026
Elaine T. VERIFIED CUSTOMER
No issues
1/15/2026
David V. VERIFIED CUSTOMER
Randy was great! The entire process was smooth and professional. I really appreciate the fantastic customer service provided by Lexus of Glendale across the board.
1/15/2026
Zhian L. VERIFIED CUSTOMER
This is the best Lexus dealership in the area and I drive an hour from Orange County every time I need service. Jorge provided exceptional customer service and made me feel like a truly valued guest throughout the entire process. He helped me set tire pressure to 35 and my car drives noticeably smoother after the service. The quality of work and attention to detail at Lexus of Glendale keeps me coming back despite the distance.
1/15/2026
Gene L. VERIFIED CUSTOMER
A pleasant arrival & ending.
1/15/2026
Yvonne C. VERIFIED CUSTOMER
Well done
1/15/2026
Mona C. VERIFIED CUSTOMER
Excellent service!
1/14/2026
Diane C. VERIFIED CUSTOMER
Randy was very professional and polite.
1/14/2026
Jemma R. VERIFIED CUSTOMER
This is Gemma ( with letter G) very satisfied with the service that Mr Randy Castellanos excellent service . He was kind , professional and helpful, with details explaining everything that the car need . I do appreciate a lot of
Thank you . Good day
1/14/2026
Raymond F. VERIFIED CUSTOMER
Jorge was very friendly and knowledgeable and very helpful. We will go back again. Thank you Jorge