The service was great but the car was delivered unwashed. The reps tried to make it right but that misstep caused delays with my job.
2/3/2026
Samantha C. VERIFIED CUSTOMER
Sean is great! Hes always very helpful and has a great attitude. makez the experience personal & not a hassle. he has great communication. 10/10
2/3/2026
Semee P. VERIFIED CUSTOMER
Amazing service!
2/3/2026
Jay M. VERIFIED CUSTOMER
Very pleased with the service, a bit disappointed that the battery only lasted 1.5 years and cost me a day.
2/3/2026
Alejandro L. VERIFIED CUSTOMER
Randy was extremely helpful and answered all my questions about my car. I was happy with my experience and will continuing come back for maintenance
2/3/2026
Hee L. VERIFIED CUSTOMER
It was a good experience
2/3/2026
Tereza M. VERIFIED CUSTOMER
Randy is the best.
2/3/2026
Araceli C. VERIFIED CUSTOMER
Sean offered great customer service!
2/2/2026
George M. VERIFIED CUSTOMER
Sean was extremely helpful during the nightmare of dealing with my insurance provider. I can't thank him enough.
2/2/2026
Frania R. VERIFIED CUSTOMER
Jorge Navarro is an outstanding service consultant. He is efficient, professional, and assertive in meeting customer needs. He has also stepped in to assist when he wasn't my assigned service consultant-- that is testimony to his dedication to customer service and satisfaction. Thank you, Jorge. You're the best!
2/2/2026
Hung Yu. VERIFIED CUSTOMER
Erik is an exceptional Service Advisor. He is extremely conscientious, responsible, and takes his job very seriously. It is rare to find someone so dedicated to ensuring everything is done right. He is a true asset to the team and definitely deserves to be recognized for his hard work.
2/1/2026
Turner Techtronics,. VERIFIED CUSTOMER
Tony is always welcoming, efficient and professional and it is always a pleasure to have services done at Lexus of Glendale. And kudos to Bree as well for her efficiency and help
2/1/2026
Eddie J. VERIFIED CUSTOMER
Tony was outstanding with his customer service skills, and I wish you had more guys like him working for you.
2/1/2026
Josch L. VERIFIED CUSTOMER
Friendly and professional customer service per usual
2/1/2026
Brianna O. VERIFIED CUSTOMER
Amazing service advisor! Friendly, helpful, and very professional. They went above and beyond to make sure everything went perfectly.
2/1/2026
Matthew B. VERIFIED CUSTOMER
Way over priced. I feel like i got ripped off.
2/1/2026
Jenny L. VERIFIED CUSTOMER
I’m reaching out regarding my visit yesterday for the 30,000 mile maintenance service. I picked up my car in the evening so I didn’t notice any problems until the next morning, I noticed a scratch on my vehicle that was not present prior to the appointment.
1/31/2026
Michael O. VERIFIED CUSTOMER
Thankful, happy and satisfy. You are wonderful Jorge and thank you so much for your help! God bless you!