Tony is consistently incredible! Always accommodating, follows through on requests, communicates timely, and provides realistic expectations. I trust him completely! Thank you as always for the very best service!
1/10/2026
Flor A. VERIFIED CUSTOMER
Sean is very pleasant and knowlegable which gave me reassurance that I left my car in the best hands. I am very happy with the job. Thank you.
1/10/2026
Ruben H. VERIFIED CUSTOMER
A friendly approach and good work.
1/10/2026
Daniel R. VERIFIED CUSTOMER
Sean was great and maintained communication.
1/10/2026
Victor G. VERIFIED CUSTOMER
Jorge did really good job
1/10/2026
Drew G. VERIFIED CUSTOMER
Great job - Erik was friendly and knowledgeable :-)
1/9/2026
Holly H. VERIFIED CUSTOMER
Despite being one of the newer members of the service consultants team, Danny does a superb job for me. He patiently explains everything I have questions on, and always delivers on his promises. He is organized and knowledgeable, and he has a great sense of what good customer service should be. His enthusiasm for his work is refreshing! It is a pleasure working with Danny, and I would recommend him to anyone needing service for their Lexus.
1/8/2026
Donald C. VERIFIED CUSTOMER
It was very happy with fast service and kindness.
1/8/2026
Christen G. VERIFIED CUSTOMER
I was so surprised to see the car so clean and the gas tank full. Thank you!
1/8/2026
Edwin G. VERIFIED CUSTOMER
Excellent communications!
1/8/2026
April E. VERIFIED CUSTOMER
Chris was helpful, kind and professional.
However the "Quality Vehicle Inspection" report I was given (with one exception- brakes front and back and tire) contradicted the multiple service recommendations. If I did not read the report it would have cost me thousands of dollars. I was easily able to find affordable services elsewhere, and when looking more closely at the report realized that most of those services are not actually needed and were also not indicated in the inspection. For example he said my battery failed- yet the Quality Vehicle Inspection said the battery was checked and okay, and did not fail. So either you have to get your recommendations to line up with the inspection data, or something is off in your service department. I want to be able to trust the communication received when I bring in my car for service, especially and at the highest standard, from a dealership. The paperwork should correspond 100% to the recommendations made, urgency and so forth.
Again, Chris was lovely to work with- but I was left with doubts about your dealership's service department on the basis of these reports and quotes sent to me.
1/7/2026
Jay Y. VERIFIED CUSTOMER
Sean is a terrific representative of Lexus as a whole. He's helped me several times keep my LC in great working order, and it's always a joy coming in!
1/7/2026
Chris H. VERIFIED CUSTOMER
Jorge was good, attentive, and listened to my issues or requests with the vehicle.
1/7/2026
Mansfield Way. VERIFIED CUSTOMER
Excellent service
1/7/2026
Marianna G. VERIFIED CUSTOMER
Very satisfied thank you very much
1/7/2026
Nairy T. VERIFIED CUSTOMER
As always Lexus of Glendale they are the best starting from the service department manager to all maintenance department team ???? good job and God bless
1/7/2026
Breanne J. VERIFIED CUSTOMER
Tony was great per usual!
1/7/2026
Kelli S. VERIFIED CUSTOMER
Randy was an excellent communicator and service representative.
I truly appreciated his professionalism and attentiveness to detail.
1/6/2026
Turner Techtronics,. VERIFIED CUSTOMER
Tony is always a reliable, friendly and professional adviser and makes the experience at Lexus Glendale even better!
1/6/2026
Laurie E. VERIFIED CUSTOMER
Hi - it seems the new key fob is missing the piece at the bottom that would allow it to be attached to a key chain. Nonetheless, it will work as a spare to u lock the car so I am glad to have it for emergencies.