He did a good job
I will not respond to other comments
Thank you
Cathy Sato
1/28/2026
Cycrille C. VERIFIED CUSTOMER
Exceptional service and friendly people.
1/28/2026
Jovito S. VERIFIED CUSTOMER
Always great service and people are friendly
1/27/2026
Bonnie H. VERIFIED CUSTOMER
Quality customer service from Danny.
1/27/2026
Roger T. VERIFIED CUSTOMER
Excellent quick and attentive service. Highly recommend Sean.
1/27/2026
Blanca P. VERIFIED CUSTOMER
Tony is an excellent service advisor, my car was repaired and call me soon the car was ready .
1/27/2026
Karmen K. VERIFIED CUSTOMER
Yes, Randy was very helpful, fast and efficient.
1/27/2026
Veronica D. VERIFIED CUSTOMER
My only unfavorable feedback is the wait to pick up my car-
1/26/2026
Violeta O. VERIFIED CUSTOMER
Very responsive.
1/26/2026
Benita P. VERIFIED CUSTOMER
Thank you
1/26/2026
Rene N. VERIFIED CUSTOMER
Nice massage chairs
1/25/2026
Jaklin D. VERIFIED CUSTOMER
Very professional staff appreciate
1/25/2026
Robert J. VERIFIED CUSTOMER
I was very satisfied by Danny, my service consultant. However, I dropped the car off 9:15 in the morning and it wasn't ready till 5:35. It was a routine 5000 mile service and a reload of software for camera recall. My disappointment was the car was not cleaned. Floor mats were vacuum ed but the dash board & screen were not cleaned. I thought this was part of the service.
1/24/2026
Ara K. VERIFIED CUSTOMER
Excellent service. Very professional.
1/24/2026
Jason P. VERIFIED CUSTOMER
The service itself was fine, but you make too many reminder calls. I got a text, an email, and a phone call within 5 minutes of scheduling my service online. It's overkill and annoying.
1/24/2026
Joan H. VERIFIED CUSTOMER
Randy was great - friendly, helpful, professional.
1/24/2026
Rebecca H. VERIFIED CUSTOMER
Excellent service
1/23/2026
Melanie N. VERIFIED CUSTOMER
My car was not washed and if it was then they did a horrible job. Very disappointing.
1/23/2026
Jane H. VERIFIED CUSTOMER
Sergio is the best!
1/23/2026
Betty S. VERIFIED CUSTOMER
It seems that the Service advisors and Manager just pass the issues back to the customer to do the leg work to get a problem resolved and I was told to contact the ****-****-xxxx Customer Service number to voice my concerns about poor material/workmanship on the interior of my Lexus. Shortly after I had purchased my vehicle - I brought my issues to the attention of the Service Manager and I was told that Lexus wouldn't fix my concerns unless it looked worse and to come back several months later. I was contacted by a case manager at the Customer service number that informed me that the dealership should have reached out to the Tech Team and if that didn't fix/resolve the issue then they should have reached out to the Field Technical Specialist. When the total sales price of a vehicle is close to $60,000 one would expect better quality in a vehicle. This is my first Lexus and my last Lexus that I will be purchasing.