After I left my car for service my husband went in for emergency surgery. I called Mitchell asking if I could return the loaner car the next morning because it was 5:30 and my husband was still in surgery. He said “absolutely and I applaud you for having your priorities in order.” He could not have been more kind or understanding. His kindness will not be forgotten. Great compassion and customer service. Thank you.
12/29/2024
Rachelle S. VERIFIED CUSTOMER
Mark was so wonderful. He has such a kind personality and very knowledgeable.
12/29/2024
Lilia H. VERIFIED CUSTOMER
Great customer service by Mitch!
12/29/2024
Nazik K. VERIFIED CUSTOMER
George was very helpful and very polite
Thanks to George ????
12/29/2024
Jacqueline R. VERIFIED CUSTOMER
Erik was very professional and helpful. He answered all my questions and provided excellent advice regarding the required service today.
12/29/2024
Denise C. VERIFIED CUSTOMER
Great service. Thank you Danny
12/29/2024
Yesenia B. VERIFIED CUSTOMER
The maintenance light was not reset after the oil change.
12/28/2024
Marta M. VERIFIED CUSTOMER
Overall very good service
12/28/2024
Rosetta R. VERIFIED CUSTOMER
Thank you for all your help!!!
12/28/2024
Iskui K. VERIFIED CUSTOMER
Erik always greets me with a nice smile. He always takes the time to explain the service thoroughly. Throughout the time my car is with the service department he keeps me informed with the inspection and how long service will take to complete and when my car will be ready for oick up. I chose to come back to Lexus of Glendale to service my car from the valley area because of my service consultant Erik and the entire team. Thank you all for all your hard work.
12/28/2024
Maria Haddad. VERIFIED CUSTOMER
Argenis was very professional and friendly !! A good hire!!!
12/28/2024
Lucy A. VERIFIED CUSTOMER
Excellent service
12/28/2024
Theresa U. VERIFIED CUSTOMER
Jorge is trusted service person. I appreciate his honesty in discussing issues with my vehicle and help with moving forward plans.
12/28/2024
Grace O. VERIFIED CUSTOMER
Jorge is the best. Even though I bought the car at Lexus BH I come to Glendale because Jorge is awesome. Customer service at the best.
12/28/2024
Denise L. VERIFIED CUSTOMER
Mark was great- helpful when explaining my overall maintenance since plan, and helped make the whole experience quick and painless. 10/10!