Everything was great to the point where I had to pay for the service on my car; the cashier was a bit rude but other than that good service.
12/22/2024
Skip B. VERIFIED CUSTOMER
Really outstanding customer service. I have to tell you….so much better than Longo
12/22/2024
Karine M. VERIFIED CUSTOMER
Very good service. Danny was great
12/22/2024
Edgar A. VERIFIED CUSTOMER
This is the third Lexus we've enjoyed. Looking forward to continuing our relationship with Lexus.
12/22/2024
Gina T. VERIFIED CUSTOMER
I’m so satisfied with Jorge Navarro on how he handles the maintenance of my car. Always on top of everything. I’m a happy client here. Good job Jorge and see you on my next service.
12/22/2024
Dave B. VERIFIED CUSTOMER
Mitch is a first class service advisor. He is personable, professional and knowledgeable.
12/22/2024
Hasmukh P. VERIFIED CUSTOMER
Happy with service. Knowledgeable service representative.
12/22/2024
Imelda B. VERIFIED CUSTOMER
Sergio has been assisting me for quite a while and always provides me with a 5star service!
12/21/2024
Eve P. VERIFIED CUSTOMER
Marco was friendly, helpful and professional in his service. It was an enjoyable experience and would love to recommend others to Lexus of Glendale.
12/21/2024
Almer C. VERIFIED CUSTOMER
Excellent service by Jorge!!!
12/21/2024
John R. VERIFIED CUSTOMER
Mr Bakalian was very professional and attentive to the issue at hand. Everything was resolved in an appropriate time.
12/21/2024
Maria P. VERIFIED CUSTOMER
Jorge really listen to my concern about the brakes squeaking, which I had mentioned the past two maintenance appointments. Jorge took care of the issue. He was very helpful
12/21/2024
Maria V. VERIFIED CUSTOMER
Mr Mitchell Serbert very helpful, and doing very good job , excellent customer service, I’m so happy , thanks
12/21/2024
Josephine Coo. VERIFIED CUSTOMER
It’s been too long waiting for my Vehicle to complete the maintenance. I came 10:45 am and I went home almost 6 PM
12/21/2024
Patricia M. VERIFIED CUSTOMER
Thank you. Erik did a good job of assisting and advising.
12/21/2024
Marium G. VERIFIED CUSTOMER
Danny has amazing customers services, he walked me through the process and explained every thing after checking the car and ensuring that my concerns about the car are covered.
12/21/2024
Wen Q. VERIFIED CUSTOMER
I am very disappointed about the service and the experience I had with Lexus Glendale. I will never come again! I got charged but the issue has not been fixed at all after two inspections and back and force picking up and returning the car again and again. This is wasting my time. The system had restarted 8 times during the 50 mins driving and the navigation got disconnected again and again. It’s very ridiculous that the service consultant Argenis told me that it’s not a safety issue and asked me to return the car and make another appointment. I am not going to drop my car for the third time! I need fully refund!
12/20/2024
Gina T. VERIFIED CUSTOMER
Mitchell was extremely knowledgeable, helpful, and honest. It makes me trust coming to the dealership for service whereas many people question going to their dealership.
12/20/2024
Armen M. VERIFIED CUSTOMER
Erik was awesome! I came in without an appointment and approached Erik. Even though he was very busy with other things, Erik took the time out to listen to my issue and take care of it. Because of Erik's actions, Glendale Lexus has gained a new client.
12/20/2024
Maria B. VERIFIED CUSTOMER
You almost lost a customer. Decided to give your dealership another chance. I'm glad I did. Jorge Navarro’s personality and communication skills won me over. I look forward to dealing with him in the future.