Karen did a great job and got me in and out in a very appropriate time. Keep up the good work!
9/27/2025
Mark C. VERIFIED CUSTOMER
Very friendly. Answered every question I had. Truck was done in a very timely manner.
9/26/2025
Guillermo G. VERIFIED CUSTOMER
Very courteous greeted me with a good morning, which should be the first thing when you see a customer .
9/26/2025
Marco V. VERIFIED CUSTOMER
It’s ok
9/26/2025
Russell H. VERIFIED CUSTOMER
Service was slow. Took two hours to get my oil changed. I went there to get my brakes done. And while I was waiting the woman said she was waiting on the parts dept to see if they had parts. So I thought hmm if it takes that long to look for parts how long must it be to put my brakes on. Then when I finally got my car it was buried behind other customers parked so I had to go back in to get out and the woman was rude. I was disappointed in odessa Toyota. I won't go there anymore. Midland Toyota is way faster and better
9/26/2025
Rebecca C. VERIFIED CUSTOMER
Great service today. Dawn was very helpful in meeting all of my requests. I really liked the evaluation video of the service done on my truck. Thank you all, keep up the great work.
9/26/2025
Enterprise Car. VERIFIED CUSTOMER
Thank you dawn!
9/26/2025
Anthony H. VERIFIED CUSTOMER
Jacqueline took great care of my 17 year old son that took the car in by himself and felt very comfortable with her
9/26/2025
Kevin H. VERIFIED CUSTOMER
Dawn is an amazing service advisor I’d recommend her to everyone that needs service done
9/25/2025
Richard A. VERIFIED CUSTOMER
Best experience I’ve had in a long time when I get my vehicle serviced
9/25/2025
Baudilio R. VERIFIED CUSTOMER
Jacqueline Klein did outstanding service on both of our vehicles and was very prompt.
Thank you for great service!
Bo Ramirez
9/25/2025
Juan S. VERIFIED CUSTOMER
It's Wednesday 09/24/2025 and I still haven't received my vehicle inspection report from my visit on 09/19/2025 for my 2015 Tundra.
9/24/2025
David V. VERIFIED CUSTOMER
Jacqueline Klein was very helpful and kept me informed on the progress of the service performed on my truck. I am a satisfied customer.
9/24/2025
Jeffery W. VERIFIED CUSTOMER
Awesome job did what I asked. Everything is good to go. ????
9/24/2025
Greg B. VERIFIED CUSTOMER
The air filters were still not changed after we approved them online. Also had to call to get them to check tires even though we told them when we dropped it off
9/24/2025
Rodolfo M. VERIFIED CUSTOMER
Jackie went above and beyond to help me out. She is an amazing person!
9/24/2025
Brian D. VERIFIED CUSTOMER
I cringed at the bill, it was higher than I expected. But good service
9/24/2025
Michael B. VERIFIED CUSTOMER
Got me in fast made recordings of things it’s not always like that there has been times I dropped it off at 8:30 in the morning and called at 4pm and they never got my car in with a appointment which made me pick it up and reschedule for a different day. Very happy with today’s service thank you.
9/23/2025
Michael F. VERIFIED CUSTOMER
I appreciate getting my truck in and out in a timely manner I’m very satisfied with the service department