Need to go back for More service. My AC keeps blowing even after Vehicle if off. It did not do that before y'all serviced it
12/27/2025
Lyndal Holcomb. VERIFIED CUSTOMER
I was told it would take half a day & was prepared for that. After lunch, I was told the inspection was done & 1 of the recalls was replaced. Other part had to be ordered & another appointment scheduled. Poor communication. I live out of town & was angry that I have to go again. Now Jacqueline won't return my calls. I will go elsewhere.
12/24/2025
David S. VERIFIED CUSTOMER
Everything was great except the invoice was ~$700 higher than expected.
12/24/2025
Francisco R. VERIFIED CUSTOMER
Thank you very much
12/24/2025
Victor G. VERIFIED CUSTOMER
I’m having to take it back tomorrow. They worked on my front and back breaks and now my 2 front brakes are rubbing while I drive.
12/24/2025
David G. VERIFIED CUSTOMER
Return of car was incomplete, could have done a final inspection of car,to mk sure everything was in its proper place.
12/24/2025
Linda W. VERIFIED CUSTOMER
I drove 3 hours up to have two recall repairs done, as well as an oil change. After waiting over 2 hours, I was informed that he recall repairs could not be done because I had too much gas in the tank and because there was a baby seat in the back. These were impediments. I did not know ahead of time that the gas tank needed to be less than 1/4 full. Nor did I know that nothing could be in the back seat. Why don't you inform customers about these kinds of requirements before recall repairs can be performed? I am coming back next Monday, December 29th to try again. I live in Alpine, TX.
12/23/2025
Tracie R. VERIFIED CUSTOMER
Thank you for taking care of me by taking care of my vehicle. I’m glad you were willing to get me an appointment on such short notice. Thank you all!
12/23/2025
Randall G. VERIFIED CUSTOMER
All good no problems at all
12/23/2025
Jon S. VERIFIED CUSTOMER
Good service. Done timely. Honored coupon.
12/23/2025
Marcus M. VERIFIED CUSTOMER
Really good customer service
12/23/2025
Maria M. VERIFIED CUSTOMER
Great service. Answer all my questions s
12/23/2025
Thomas H. VERIFIED CUSTOMER
They all did great!!
12/23/2025
Willie S. VERIFIED CUSTOMER
Excellent job
12/22/2025
William R. VERIFIED CUSTOMER
The issue with my lift gate on my Highlander has been a concern for the past year. Visits to my lMidland dealership garage were fruitless.
I brought my issue to the attention of Kristopher in Odessa and the issues were resolved in just two hours. Thank you and your service personnel for their great and speedy service.
12/21/2025
Venktesh B. VERIFIED CUSTOMER
Oil is leaking!
12/21/2025
Juvencio C. VERIFIED CUSTOMER
UN gran trabajo
12/20/2025
Marcus M. VERIFIED CUSTOMER
I’ve worked with Jacqueline several times and she’s always been great.