When they check the air for the a/c they left the windows up and the car smells like something is burning and is irritating my nose. Also the glove compartment appears to be damaged it's not closing in the same way as how I left the car in the morning.
10/1/2025
Anna C. VERIFIED CUSTOMER
Francisco made things right and I appreciate him
10/1/2025
Kenneth H. VERIFIED CUSTOMER
Excellent customer service
10/1/2025
Dennis K. VERIFIED CUSTOMER
My service rep was great.
10/1/2025
Eva A. VERIFIED CUSTOMER
Satusfued
9/30/2025
Maria E. VERIFIED CUSTOMER
Very commendable service .. Hopefully all representatives will be the same
9/30/2025
Donald M. VERIFIED CUSTOMER
I asked my service rep if he would check the front brakes due to some long braking I had coming downhill from Payton, Arizona. I detected slight vibration in the steering wheel near the bottom of the grade, which means the heat generated by the brake pads/ rotors could have caused some distortion of materials. The shop did the check and changed the pads and turned the rotors (on the vehicle) just enough to make the spin true. Then road tested. All ok.
When I picked up the Camry, there was no charge. I asked why. The response was ‘….you have a new car. Our objective is to honor that.
NICE????❗️
9/30/2025
Marylou C. VERIFIED CUSTOMER
Anthony was a great representative and was very helpful
9/30/2025
Carolina C. VERIFIED CUSTOMER
I had questions about the car and they all were very helpful!
9/30/2025
Angelina Hanson. VERIFIED CUSTOMER
Courteous gentleman.
9/30/2025
Alejandro J. VERIFIED CUSTOMER
Did Not Correct problem
9/30/2025
Arturo L. VERIFIED CUSTOMER
Will speak to the manager tomorrow. Windshield vipers pump is shooting water with soap chemical on top of my car roof. Was told it ok by customer service department. My hand got totally wet when I stuck my hand out the door. Top of my hood paint job doesn’t look right you can see some spray specks.
9/30/2025
Cynthia G. VERIFIED CUSTOMER
Second time coming here for the same problem and they said they can’t replace unless Toyota approves
9/29/2025
Jenny S. VERIFIED CUSTOMER
My car is not driving smoothly. It feels like there is an issue with potentially the alignment/brakes. My car was driving smoothly now it feels gritty and feels like a tug when I slow down. I need to call to take it back on Monday to see what is wrong. My car was not like that when I took it in. This was a regular maintenance service.
9/28/2025
Kevin V. VERIFIED CUSTOMER
Good service, no hassle. Thank you
9/28/2025
Alberto A. VERIFIED CUSTOMER
Gustavo was outstanding and courteous in communicating my vehicle services. He explained that my vehicle had a recall notice and added the inspection to my service maintenance. Excellent communication and courteous service will bring me back to Toyota of Whittier. A highly satisfied customer. Thank you!
9/28/2025
Gustavo L. VERIFIED CUSTOMER
Always great service when visiting your dealership.
9/28/2025
Jennifer W. VERIFIED CUSTOMER
Very friendly and professional
9/28/2025
Aryan G. VERIFIED CUSTOMER
I Don't believe they really looked into the issue.
My Security Immobilizer is enabled. . I had to call a locksmith.. to get the ECU reset to get the key to sorta recognized the ECU. .
Still need to disarm the security system.
Still not Working. Really disappointed ????