i was completely satisfied with the work Mr. Diaz very helpful answered all of my questions the work was done super fast i was expecting to be there 3 hours i was there an hour and a half tops
thank you for you're service
2/21/2026
Adam R. VERIFIED CUSTOMER
It wasn’t Gus’s fault but I wasn’t able to use my pre-paid oil change because it had expired. It doesn’t make any sense to pre pay for a service and not be able to receive the service.
Then when I got my car back it now has a tire pressure alert signal that I haven’t seen before. I asked about it and he said it would’ve $1000 to fix the error message that wasn’t there when I brought my car in.
2/21/2026
Kecheng H. VERIFIED CUSTOMER
Waiting for the arrival of the surgery sheet.
KC
2/20/2026
Rosana R. VERIFIED CUSTOMER
My dad took my car in for me. He was very happy with the service. He was treated kindly and all his questions were answered. He was offered donuts and coffee, which made his day. Thank you.
2/20/2026
Veronica R. VERIFIED CUSTOMER
Francisco Diaz is always very helpful in getting my car service. Very professional and friendly u need more employees like him he’s a keeper recognize him not just a pad on the back. he’s an excellent employee. And am a satisfy customer that’s why I keep coming back to him.
2/19/2026
Oscar M. VERIFIED CUSTOMER
Vanessa was very attentive in answering my questions and concerns. I appreciate her honesty, her patience and communications above all.
2/19/2026
Nicholas A. VERIFIED CUSTOMER
They broke a clamp and blamed it on me and tried to have me over pay when the part cost 150 dollars they were trying to charge me over$700 to fix . Felt ripped off and scammed
2/19/2026
Gregory H. VERIFIED CUSTOMER
Continue the great Customer Service!
2/18/2026
Vicki G. VERIFIED CUSTOMER
The service report that I received said that I needed to perform some services immediately. Those services include included, changing the air filter and the cabin air filter. Those had just been changed in December! The service manager went out with me and we looked at them and they do not need to be changed. He argued that they needed to just tell me that they were a little dirty. That’s not what the report said and I have a copy of it, it said must be changed.
2/18/2026
Gilbert A. VERIFIED CUSTOMER
Like my service. Good timing, no appointment and I was out fast.
2/18/2026
**** Lory. VERIFIED CUSTOMER
Timely service. Didn't take as long as I thought
2/18/2026
Sam C. VERIFIED CUSTOMER
The initial ticket was turfed off from Marco to Gustavo. My wife took the truck in yesterday for warning lights and was sent home in the truck with the same active warning lights. This should NEVER be acceptable at ANY dealer. Gustavo said it would be $250 but Marco said there would be zero charge. The general lack of communication and failure to address this initial issue YESTERDAY is not right and a customer should NEVER be put in the position to waste TWO days at the service department.
2/18/2026
Agnes V. VERIFIED CUSTOMER
Great service and communication - thank you!
2/17/2026
Milagros M. VERIFIED CUSTOMER
Excelente
2/17/2026
Alma H. VERIFIED CUSTOMER
Although service was fast it could have been better in comparison with other Toyota dealerships. A complimentary wash especially with the price of maintenance package I paid for which was higher than the same package I paid for at the Downey Toyota.
2/16/2026
Annette B. VERIFIED CUSTOMER
Overall very pleased. However, I did not receive a sticker on my windshield that says when to schedule my next oil change. I like those.
2/16/2026
Juan G. VERIFIED CUSTOMER
Good service y fast
2/15/2026
Josie C. VERIFIED CUSTOMER
Gus and all your associates are very welcoming and serve with a smile. Very customer service oriented. Thank you.
2/15/2026
Henry C. VERIFIED CUSTOMER
I truly appreciate that they compliment my car in a timely manner. Thanks for a job well done
2/14/2026
Arthur M. VERIFIED CUSTOMER
Completely satisfied with the service provided very courteous and professional I was informed of everything being done or requested to be done by Francisco. Excellent customer service.