Vanessa was very helpful and polite. Will definitely bring my car back to Toyota Whittier.
2/8/2026
Krista C. VERIFIED CUSTOMER
2 reasons about this experience:
1. I needed a ride back to the dealership, but was unable to use your phone system because it sounded like the other person was underwater. I tried it on two different phones and it was the same result.
2. I was told to come by at 5:45 on Saturday to pick up my vehicle, but had to wait close to an hour after in order for it to be ready.
Not sure what happens this time, but this wasn’t a great experience for me.
2/8/2026
Lisa C. VERIFIED CUSTOMER
Service went smoothly. I am satisfied.
2/8/2026
Jaime C. VERIFIED CUSTOMER
Great service.
I was very pleased!
2/8/2026
Levy S. VERIFIED CUSTOMER
Cool guy. Very helpful. Great customer service.
2/8/2026
Yvonne E. VERIFIED CUSTOMER
I’m very satisfied with service i today
2/7/2026
Maria B. VERIFIED CUSTOMER
On time, excellent and friendly service
. Thanks!
2/6/2026
Donald C. VERIFIED CUSTOMER
Service was excellent. The technicians got on my car right away and it was finished at least one hour ahead of the expected time. Thank you
2/6/2026
Corydon A. VERIFIED CUSTOMER
As always Josh does a great job. The dealership should be happy to have him as an employee. I always ask for him when I bring my Toyotas in for service. Great job Josh!
2/5/2026
Kevin T. VERIFIED CUSTOMER
Vanessa does an outstanding job of keeping me informed on what my vehicle needs. I appreciate her help.
2/5/2026
Gary O. VERIFIED CUSTOMER
Great service from knowledgeable people. Mark Anthony Bautista in service and Juan in parts. I will always be requesting Anthony for
2/5/2026
Anthony U. VERIFIED CUSTOMER
Ms.Gaspar , was professional,polite and made sure my vehicle was properly maintained as I requested. She also advised me of future maintenance requirements, thanks for your advice Ms. Gaspar.
2/5/2026
Georgina D. VERIFIED CUSTOMER
The service department didn't answer when I called multiple times. I then had to talk to a salesman to transfer me to the service department, then they picked up. My vehicle was never fixed.my vehicle was unlocked sometime around 4pm and left unlocked ( I had to lock it myself through the app around 6:30pm). I don't know if someone was running my vehicle because when I locked the doors around 6:30pm, the overheating warning was not showing up on my app (health notification) anymore. There was no mechanics at that time so I feel my vehicle shouldn't have been turned on (if it was). On Monday the service department called me and asked me what happened to my vehicle because the scanner wasn't showing anything wrong. I told him "that's why I didn't want to start the vehicle, so you can see what the screen said". The service department couldn't find anything wrong with my vehicle. I will not be take my vehicle there anymore...
2/4/2026
Dave M. VERIFIED CUSTOMER
Awesome job!
2/4/2026
Mark V. VERIFIED CUSTOMER
Very helpful, answered all my questions
2/4/2026
Marlen J. VERIFIED CUSTOMER
Vanessa went above and beyond for me at Toyota Feb 2nd, 2026. She explained everything my car needed without jargon. She is the best!
2/3/2026
Shuo H. VERIFIED CUSTOMER
Very satisfied
2/3/2026
Tommy C. VERIFIED CUSTOMER
Great customer service and work was done in a timely manner
2/3/2026
Marc D. VERIFIED CUSTOMER
Car runs better than ever and the service was beyond exceptional. Best service I’ve received ever
2/3/2026
Lori E. VERIFIED CUSTOMER
Ive been in twice for issue with my radio and they have reset it twice now and it still has been doing the same thing. I would think trying to find the issue of cause would be the better idea instead of resetting it each time to push a customer off.