Zack and his team took very good care of my Toyota RAV4 and me. There were some unexpected issues with the machinery needed to service my RAV4 which meant my vehicle would not be serviced until the next day. I live in another town. Zack demonstrated his problem solving skills and resolved the situation in a productive and smooth manner. He certainly represents Oroville Toyota Chevrolet with high professional standards and courtesy. Kudos to him and his team.
6/3/2026
Diane N. VERIFIED CUSTOMER
Thank you
5/30/2026
Lisa B. VERIFIED CUSTOMER
I wasn't happy with the checkout where I would pay and the description of my suspension problem was not clear. It wasn't even written down other than the price. I will be taking my car to another mechanic today.To get it looked over
5/28/2026
Laura B. VERIFIED CUSTOMER
Miles was the only one on the service desk today and was clearly swamped yet he made time to answer my questions and put me at ease. He was knowledgeable and kind.
5/27/2026
Leslie W. VERIFIED CUSTOMER
Always a good experience with the Service Dept. staff!
5/27/2026
Cefrina O. VERIFIED CUSTOMER
The job was fine, service was also. The wait was more than 2 hours and the car was not washed. They made it right when I went it and asked about the car wash not being complete, however it was 1:00 by the time I left from my 10:30 am appt. Perhaps you can support the team by having more technicians or a On call tech that can fill in when others call out.
5/27/2026
Allen O. VERIFIED CUSTOMER
Excellent service. WIll come back and will recommend.
5/23/2026
Alfred M. VERIFIED CUSTOMER
Service staff took care of my vehicle repair
In a timely manner.... very pleased...
5/23/2026
Holly M. VERIFIED CUSTOMER
I was told it would take about an hour and fifteen minutes for an oil change. Got there at 9:30. Checked on my car three times as I was there until 12:25. Had I known it was going to take that long I would've gone home and taken care of things I had to do.
5/21/2026
Noel R. VERIFIED CUSTOMER
I was told my key to unlock my rims was missing and my tire rotation could not be completed. So I had to purchase a new key and brought the car back the same day to see if they could finish my service appointment. I asked if they searched my glove box and was told they did. However when I searched my glove box later that day my key was there. So I purchased an unnecessary key and had to bring my car back. They at least were available the same day to finish my tire rotation.
5/21/2026
John P. VERIFIED CUSTOMER
Thank you for handling the recall so quickly
5/20/2026
Nancy C. VERIFIED CUSTOMER
Everything was good everyone was nice and polite
5/16/2026
Brian J. VERIFIED CUSTOMER
Only problem I had was told one price but charged another was quoted $516 for 8 speed and $700 for 10 speed when I have the 8 speed. then when I get bill said $710 then was down to $563 I had to say something and then he lowered it paid $493. Next time I will have to get the quote on paper so I don’t have to deal with it.
5/16/2026
Timothy E. VERIFIED CUSTOMER
I asked them to check on the thing that is hanging down underneath, I received no comments about it at all. Now I need to try to find another day that I can start early at work and schedule an appointment because I work in Richvale and you won't give me a ride too and from work.
5/14/2026
Michael A. VERIFIED CUSTOMER
Very nice and quick to respond with questions I had.
5/8/2026
Carlos V. VERIFIED CUSTOMER
Thank you. Miles was great and very knowledgeable in his service. He went above and beyond his responsibilities and I will certainly be bringing my vehicle back to the dealership.
5/1/2026
John B. VERIFIED CUSTOMER
AMAZING service. Easy process. Quickly done!
5/1/2026
Martha T. VERIFIED CUSTOMER
Thank you. Want to mention. Car looked Amazing! Very clean like new! =)
4/30/2026
Ruby H. VERIFIED CUSTOMER
Thank you for everything.
4/22/2026
Jeffrey R. VERIFIED CUSTOMER
He helped me get things resolved with my car that were needed. I appreciate his effort he put in.