Excellent service. Excellent repair (cost) for the work performed howeve, I'm disappointed my car was not returned to me cleaned nor was a mat protector used. Everything else wonderful. Thank you
3/4/2026
Dorothy C. VERIFIED CUSTOMER
Damon has great customer service skills. Although my vehicle had a engine light on the technicians could not find a code or anything that showed why it happened. They apologize for not being able to find anything and made me feel confident that if it happened again I could bring it right in and they would take a look at it. Thank you
3/4/2026
Ryan F. VERIFIED CUSTOMER
Michael made my concerns feel top priority and made me feel like he personally cared for my vehicle. As far as the work done, I know he didn’t personally work on my vehicle he’s just the customer service rep so I’m monitoring the work as I’ve had to return to the shop multiple times but this was my first time working directly with Michael. Thank you, Michael for your warming and welcoming personality, taking the time to talk to me like a man, which goes a long way.
3/3/2026
Luis J. VERIFIED CUSTOMER
It has a been pleasure to bring my car for service at your location. Tizz Abdul, the gentleman who helped us at the front desk was not only professional and courteous but made sure we were provided with the best service while waiting. And also have to give credit to David, he makes the process of making each appointment so easy and always takes the time to listen to our questions or concerns.
3/3/2026
Gale C. VERIFIED CUSTOMER
Oil leaked from my car after an oil change, causing me to return to the dealership to fix the problem. You had no wrecker to help. Luckily , I was with a mechanic who told me I could make it back to you to get it fixed. This was my first time going there. Not exactly promising. I will be back and hope things go better.
3/3/2026
Suzanne T. VERIFIED CUSTOMER
Prices are outrageous and disappointed that this service center no longer does inspections, but the service was great.
3/3/2026
Tammy R. VERIFIED CUSTOMER
SThe service manager went way over and above expectations. Greatly appreciated!
3/3/2026
Chayse S. VERIFIED CUSTOMER
Fast and thorough service. Will be back :)
3/3/2026
Lynne M. VERIFIED CUSTOMER
Great customer service. Was seen in a timely manner. Friendly service.
3/1/2026
Deb M. VERIFIED CUSTOMER
Michael wea efficient, friendly, courteous and knowledgeable. I always get excellent customer service here at Pride from start to finish. Thanks
2/28/2026
Arthur M. VERIFIED CUSTOMER
Very professional and courteous
2/27/2026
Taft K. VERIFIED CUSTOMER
Very well satisfied then did a good job and I was very happy
2/26/2026
Laura P. VERIFIED CUSTOMER
Micheal has been very accessible and has answered all my questions. He has made a very stressful situation a little easier.
2/26/2026
Pedro R. VERIFIED CUSTOMER
Always a pleasure dealing with you guys. Thank you for the great service.
2/22/2026
Doug C. VERIFIED CUSTOMER
You guys were great: it was my first time at Pride since I moved to RI. Very clear solid communication. I appreciated the directness and not trying to upsell me on things I don’t need or can defer to a future visit. And I will be coming back for future visits because I think your operation was one of the better ones I have experienced. See you at my next service visit. Doug C
2/21/2026
Robert P. VERIFIED CUSTOMER
After hitting a huge pothole which destroyed front tire beyond repair. After changing the tire the towtruck said to have the rim checked!Took the tire to my mechanic at HYUNDAI OF SEEKONK. IT was late and they were closing. Tech had asked one of his mechanics to grab the tire.they didnt have a replacement a they will call when they had one. The next day arond 10am they called and said it was allset(that was quick)and i would be there after work.I asked also could a oil change while they had it and iwas told not a problem!when they tried to put the spare back under the carthe hoist to raise the tire was not working and they pt the tire in a plastic bag and put it in the back and would order another another houst and call when it came in. They did the oil change and I was on my way.
WHERE ELSE CAN YOU ASK FOR "Better Service"