The car looked good until I looked at it closer. There were places that were not wiped totally clean. Not a big deal however, my expectations for Lexus have always been for a first class job always.
10/12/2024
Jean B. VERIFIED CUSTOMER
He was exceptionally professional and congenial.
10/12/2024
Levi K. VERIFIED CUSTOMER
Gerardo Barrera and his team did an outstanding job. I will be s returning customer. Thank you for hiring great professionals at this location. Levi K
10/12/2024
Brooke B. VERIFIED CUSTOMER
Thank you so much for opening your day to fix my tire, we were headed to SD tomorrow and you saved the trip!!
10/12/2024
Joel A. VERIFIED CUSTOMER
Everyone at Lexus were very accommodating as soon as I pulled up to the overhead door. I wouldn’t trust anyone else with this beautiful car.
Coffee was also excellent.
10/12/2024
Michael J. VERIFIED CUSTOMER
Jesse did a great job!
10/12/2024
Gary M. VERIFIED CUSTOMER
i’m been going to Lexus for 12 years. They’ve always been a great service to my vehicles. and the car I have now is the best car I’ve ever in my life going on 200,000 miles,runs like new. RX 450 h
10/12/2024
Rebecca B. VERIFIED CUSTOMER
I feel there’s multiple parts to that question so it was hard to answer/Yes, or no/ so I choose no. So I was able to leave some feedback.. I did appreciate their help with what I came in there for which was for a little update and new wipers. And I do appreciate how they check other things while it is in such as tires.. however that’s one reason I left Volvo was because they always try to sell you something and I hated that. With that being said, I was trying to be sold new tires, which I understand. I need new tires but I wish they would just tell me that and that’s all. He understands and takes care of so I can discuss it with him rather than try to purchase by October 31 and paid for because of a special that you were running.. I would appreciate next time just to say hey we checked your tires. Here’s where they are just a heads up and I will discuss further with my husband rather than sit there and waste the guys time to try to sell me something I don’t like that at all. Just especially being a female in there and not understanding everything they’re throwing at you. I always will discuss with my husband prior. Again, I appreciate their diligence in checking my tires, but every time I come in, I do not want to be sold something or try to be sold something such as Volvo.
10/11/2024
Hans I. VERIFIED CUSTOMER
You guys are why I buy Lexi. The service is outstanding!
10/11/2024
Robyn H. VERIFIED CUSTOMER
I had a rattle in the door of a RX 350 that I had purchased at a different dealership. Cory found the issue and shared that a piece of my door assembly had broken. Even though my car was outside my warranty by a month, he said they would provide the replacement as a complimentary service free of charge. I’m very thankful for the exceptional service I have good at this visit and previously. Thanks for going above and beyond for me!!
10/11/2024
Angel And. VERIFIED CUSTOMER
So amazing very informative! Very nice! Great job today!
10/11/2024
Adam K. VERIFIED CUSTOMER
Cory is amazing. Service adviser of the century, love him
10/11/2024
Heartland Family. VERIFIED CUSTOMER
Made it a pleasant experience. Thank you.
10/11/2024
Walter H. VERIFIED CUSTOMER
Drove in without an appointment hoping I could get my oil changed. This service department not only got me in but also got me out in a timely manner. Omaha’s service department is second to none.
10/11/2024
Michael Mclaughlin. VERIFIED CUSTOMER
Nice work
10/11/2024
Rosalyn C. VERIFIED CUSTOMER
He is always professional and answer myall my questions. He works very hard
to provide the service I need.I'm completely satisfied when I leave the dealership.