I have to pay for my oil change which it’s supposed been free. I told second free maintenance has expired.
5/28/2026
Corliss B. VERIFIED CUSTOMER
Thank You for taking such good care of my car! The service team explained everything to me. Everyone is so professional!
5/28/2026
Jane K. VERIFIED CUSTOMER
Well I can say is that Corey is a great he explains everything to me he's very professional and he makes sure that I understand everything before I leave
5/28/2026
Julieta M. VERIFIED CUSTOMER
Always completely satisfied with their work, communication and professionalism. Will always recommend Lexus of Omaha to family and friends!! Thanks Adi!
5/28/2026
Bonnie P. VERIFIED CUSTOMER
It was done quickly and helped to get to my next appt. Alec was very helpful.
5/28/2026
John H. VERIFIED CUSTOMER
Great service, nice waiting area, coffee snacks,.. friendly personnel.
5/28/2026
Karen F. VERIFIED CUSTOMER
Very attentive to the issue with rear view mirror. Found the vibration & got it resolved.
5/27/2026
Steve L. VERIFIED CUSTOMER
Adi was great to work with. He was a real professional.
5/27/2026
Marjorie D. VERIFIED CUSTOMER
Friendly. Helped me understand how the big screw could have punctured the tire. My wait time was reasonable.
5/27/2026
Brian A. VERIFIED CUSTOMER
A cookie cutter process! Plus, a $900 charge to repair a sensor that wrongly alerts me to a low tire is ludicrous! I declined to have that done. I could find some high school geek kid studying auto mechanics and have this fixed! Otherwise, pleased to have the basic service done. And your bistro waiting area is relaxing. BUT…. Get real. $900?!?!
5/23/2026
Susan K. VERIFIED CUSTOMER
I could not have received better service. Cory told me to come in when I called with a battery that was almost dead. I had a doctor appointment at the same time. Cory got me a loaner in spite of them initially having none available. I was able to keep my appointment exactly the time scheduled. My service took about an hour and I got my car back with a car wash too. All thanks to Cory and that great service department!! Gary Koenig
5/23/2026
Darlene G. VERIFIED CUSTOMER
We were told it would be 30 minutes. In actuality it was 1.5 hours but new panels were put on (others were “warped”.
We would have appreciated a notification of the length of service time.
5/23/2026
Steve L. VERIFIED CUSTOMER
N/A.
5/23/2026
Geri L. VERIFIED CUSTOMER
Exceptional service,, as always! So friendy, helpful and professional!
5/23/2026
Nancy J. VERIFIED CUSTOMER
There were some issues with the parts delivery that caused some problems for me. I was given an electric loaner car for overnight. I’m not fond of driving so driving an unfamiliar car was stressful. I realize that doesn’t have anything to do with the level of service provided by your service technician. He was very apologetic about the shipping issues. Is it true that the dealership provides unlimited car washes for vehicles purchased from Lexus of Omaha?
5/23/2026
Pamela A. VERIFIED CUSTOMER
Always a great experience with the service department.
5/23/2026
Gary Workman. VERIFIED CUSTOMER
Very knowledgeable and friendly service. Thank you
5/22/2026
Sarah H. VERIFIED CUSTOMER
Thanks for your service on my car.
5/21/2026
Danh N. VERIFIED CUSTOMER
Cory was excellent from start to finish. Easy to schedule online, straightforward check-in, and he communicated clearly throughout the whole visit. No pressure on the additional recommendations, he presented them, answered my questions honestly, and respected my decisions. The loaner car was ready without any hassle. Overall a smooth, professional experience. Will definitely be coming back to Cory for future service.