Exceptional service,, as always! So friendy, helpful and professional!
5/23/2026
Nancy J. VERIFIED CUSTOMER
There were some issues with the parts delivery that caused some problems for me. I was given an electric loaner car for overnight. I’m not fond of driving so driving an unfamiliar car was stressful. I realize that doesn’t have anything to do with the level of service provided by your service technician. He was very apologetic about the shipping issues. Is it true that the dealership provides unlimited car washes for vehicles purchased from Lexus of Omaha?
5/23/2026
Pamela A. VERIFIED CUSTOMER
Always a great experience with the service department.
5/23/2026
Gary Workman. VERIFIED CUSTOMER
Very knowledgeable and friendly service. Thank you
5/22/2026
Sarah H. VERIFIED CUSTOMER
Thanks for your service on my car.
5/21/2026
Danh N. VERIFIED CUSTOMER
Cory was excellent from start to finish. Easy to schedule online, straightforward check-in, and he communicated clearly throughout the whole visit. No pressure on the additional recommendations, he presented them, answered my questions honestly, and respected my decisions. The loaner car was ready without any hassle. Overall a smooth, professional experience. Will definitely be coming back to Cory for future service.
5/21/2026
Pedro O. VERIFIED CUSTOMER
Flawless service!
5/21/2026
Patrick M. VERIFIED CUSTOMER
Cory was very friendly and helpful when I dropped off my vehicle, and waited patiently while I downloaded an updated insurance card for using a loaner vehicle. I was not expecting such a nice loaner vehicle and was definitely not expecting my vehicle to be vacuumed inside when I picked it up. I look forward to bringing my vehicles here for service in the future.
5/20/2026
Paul H. VERIFIED CUSTOMER
Adi was great as always! Really seamless experience.
5/20/2026
Clifton L. VERIFIED CUSTOMER
They are the very best
. Trust them with all of my Lexus's
5/19/2026
Melissa O. VERIFIED CUSTOMER
Gerado always listens to my concerns and respects my opinions on resolutions. Blessed for my Lexus family.
5/19/2026
Anne T. VERIFIED CUSTOMER
Gerardo was very kind and fair and honest what a gentleman
5/19/2026
Kevin W. VERIFIED CUSTOMER
Gerardo was great, we were sold tires and I talked to salesman over phone and found out when it came home they are directional. Was completely dissatisfied as I hate directional tire design and was never mentioned. After following up there was still nothing he would/could do. Now I’m stuck with tires I hate and don’t look forward to driving the car like I did. Hard to believe there was no options to resolve the issue, immediately replace them, offer some type of compensation, but nothing. Really unfortunate as I typically enjoy the service at Lexus.
5/19/2026
Cynthia G. VERIFIED CUSTOMER
Cory did some helpful extras for our information. We appreciated it.
5/17/2026
Deanna A. VERIFIED CUSTOMER
Cory provided us excellent service. He communicated frequently as the service project took longer than anticipated. I would highly recommend Cory for an Lexus experience.
5/16/2026
Angela D. VERIFIED CUSTOMER
Very satisfied! Thank you!
5/16/2026
Andrea M. VERIFIED CUSTOMER
I always have a great experience at Lexus.
5/16/2026
Springer-Montgomery Revocable. VERIFIED CUSTOMER
Great service and the loaner was appreciated while my Lexus was being serviced.