Went here thinking that I needed to bring my car in for regular maintenance since the service sticker on my windshield said I was overdue. I was surprised when I was told that I wouldn’t need routine maintenance yet until I surpass 95,000 miles on my odometer. Instead, they did a point inspection and washed my car’s exterior and interior free of charge! They found no defects or any major damage on my car and was finished with the inspection within an hour. I look forward to meeting again with my dad once my car is due for an oil change/tire rotation once I reach 95,000 miles.
4/25/2026
Martin K. VERIFIED CUSTOMER
Gerardo was excellent….he answered all my questions
4/25/2026
Gerald T. VERIFIED CUSTOMER
Cory is always amazing and incredibly helpful. Great job!!!
4/25/2026
**** F. VERIFIED CUSTOMER
Jesse was very helpful in getting my car fixed and kept me updated about the status of the repair. Also, very responsive to messages
4/24/2026
Idrees I. VERIFIED CUSTOMER
Jessie was thorough and detailed. We are pleased to work with Jessie and Lexus of Omaha.
4/24/2026
Jim R. VERIFIED CUSTOMER
Alex was courteous and respectful.
4/24/2026
Tony Z. VERIFIED CUSTOMER
Excellent job by Nick. It has been a pleasure working with him. Everything was very well done and explained so even I could understand it.
Kudos to Nick and Lexus.
4/24/2026
Heather B. VERIFIED CUSTOMER
I appreciate the kind staff and how helpful everyone is. Thank you for always making this such an easy process taking in my car for service!
4/24/2026
Lori W. VERIFIED CUSTOMER
Always the best to work with. I appreciate it
4/24/2026
Larry And. VERIFIED CUSTOMER
Great service
4/24/2026
Gail G. VERIFIED CUSTOMER
Kimberly was very helpful and knowledgeable with my service!!
4/24/2026
Greg P. VERIFIED CUSTOMER
Kori was professional, knowledgeable, and friendly!
4/23/2026
Alice L. VERIFIED CUSTOMER
Alec was very pleasant to work with and communication was excellent. I would also like to complement Michael the driver that delivered my car back to me. It’s not the first time I have had the pleasure of dealing with Michael. What an asset he is to your company. I never worry about my car when I know Michael is driving! He is such a professional, polite, and genuinely kind person. Thanks again Lexus , it’s the service that keeps me a Lexus driver not to mention the great automobiles. Nineteen years and counting I have been your customer.
4/23/2026
Tony Z. VERIFIED CUSTOMER
Nick was excellent. He explained everything very well and to the point. He was correct on his estimates and prices and was able to save us some money. Made the service experience as comfortable as possible.
4/23/2026
Susan S. VERIFIED CUSTOMER
I truly appreciate Jessie’s professionalism. It is easy to take for granted that a car will start and get you from point A to point B whenever you want. Having an issue arise, and to have it handled expertly at the dealership is a wonderful blessing.
4/23/2026
Jerry S. VERIFIED CUSTOMER
I understood in a direct telephone conversation with Corey that there would be no charge as we had prepaid a contract for service when we purchased the vehicle. However, when my wife made it home, she said she was directed to pay $53 in to change for the additional service that was optional, which I authorized because Corey said it was free.
4/23/2026
Ryan Y. VERIFIED CUSTOMER
Gerardo never disappoints! Easy to work with, personable, and knowledgeable.
4/23/2026
Alyssa M. VERIFIED CUSTOMER
I am beyond satisfied with my experience with Nick! He is super knowledgeable, extremely efficient and very quick with responses, communication and problem solving. I couldn’t ask for a better service agent as he continues to exceed my expectations. I will highly look forward to reaching out specifically to him if I ever encounter any troubles or questions that may arise. Thank you!
4/23/2026
Preferred Marketing. VERIFIED CUSTOMER
Lexus is the best!
4/23/2026
Jean C. VERIFIED CUSTOMER
I’m a new Lexus owner. Prior I had a Cadillac. I’m so very impressed with my Lexus car, and its quality. Equally so, I’m impressed with the Service Team. Cory is a great rep and I enjoy seeing him each time. I feel Lexus and Cory care about my vehicle. Thank you to all. Especially Cory! He’s A+