Alec did great and explained the issues clearly and I've already booked the repair appointment.
4/22/2026
Courtney K. VERIFIED CUSTOMER
Adi is a great service advisor. He makes sure I am aware of service needed, provides cost information and keeps me updated on process regularly. He is an asset to Lexus.
4/22/2026
Michael K. VERIFIED CUSTOMER
Cory was awesome keeping me posted on the progress of my car service and answering my questions. Very professional!
4/22/2026
James B. VERIFIED CUSTOMER
Job will done. Thanks
4/22/2026
Anthony T. VERIFIED CUSTOMER
Jesse was very nice and professional. However, I was disappointed in the 2 hour wait for a 15,000 mile maintenance appointment. I had to ask what was taking so long.
4/21/2026
Deborah K. VERIFIED CUSTOMER
Jessie never disappoints. In my eyes, Jessie is the face of Lexus of Omaha. I bought my first Lexus because of the Lexus reputation. I keep buying Lexus because of the great service that Jessie and the service team provides.
4/21/2026
Jessie S. VERIFIED CUSTOMER
Gerardo is possibly the best service advisor I have ever worked with. Kind, courteous, and honest. What more can you ask for?
4/19/2026
Lafayette D. VERIFIED CUSTOMER
Great experience!
4/18/2026
Blair R. VERIFIED CUSTOMER
Thanks Gerardo!
4/18/2026
Peggy D. VERIFIED CUSTOMER
The service was excellent, car was picked up in a timely manner. The service department updated me on what needed to be done. However, one small thing the car was not washed when it came back. I really do like that part of your service.
4/18/2026
Dale O. VERIFIED CUSTOMER
Good service and excellent help
4/18/2026
Judith M. VERIFIED CUSTOMER
Everything was handled well. I was advised at all times as to what was going on. I really appreciate your bringing the car to me. Thanks
4/18/2026
Gregory L. VERIFIED CUSTOMER
Efficient, professional, courteous; an outstanding service team.
4/17/2026
Michael B. VERIFIED CUSTOMER
First time visiting as a new Lexus owner and Cory was amazing! Thank you for the great service!
4/17/2026
Virginia M. VERIFIED CUSTOMER
He was amazing and professional. He’s a keeper!!
4/17/2026
Cynthia K. VERIFIED CUSTOMER
Thank you for taking such good care of me and taking pride in my new Lexus. I didn’t feel like a number more like a person. Gerardo was amazing . Great customer service. See you next time
4/16/2026
Ruth G. VERIFIED CUSTOMER
Nick was awesome!
4/16/2026
Corey W. VERIFIED CUSTOMER
Everything was fantastic at my service appointment!
4/16/2026
Steven M. VERIFIED CUSTOMER
Cory was knowledgeable, considerate, and pleasant to work with.
4/16/2026
Brianna G. VERIFIED CUSTOMER
Cory is exceptional every visit and I really appreciate his commitment to service and helping me understand all aspects of my service, bill, and vehicle needs.