I treated with professionalism and transparency. I am a low mileage driver. He told me to wait until I reach 30,000 miles for that service. I was very pleased!!!
5/28/2026
Scott E. VERIFIED CUSTOMER
Excellent customer service. A++ Great communication
5/28/2026
Yavor P. VERIFIED CUSTOMER
Bought two new vehicles from you guys a few months ago and every time I have interaction with service folks, it has been great. Thank you!
5/28/2026
Marty Hosking,. VERIFIED CUSTOMER
Cory is a good listener--and seems as concerned as I with the car and it's condition and quality care. Thank you so much! Marty
5/28/2026
Phillip S. VERIFIED CUSTOMER
I have to pay for my oil change which it’s supposed been free. I told second free maintenance has expired.
5/28/2026
Corliss B. VERIFIED CUSTOMER
Thank You for taking such good care of my car! The service team explained everything to me. Everyone is so professional!
5/28/2026
Jane K. VERIFIED CUSTOMER
Well I can say is that Corey is a great he explains everything to me he's very professional and he makes sure that I understand everything before I leave
5/28/2026
Julieta M. VERIFIED CUSTOMER
Always completely satisfied with their work, communication and professionalism. Will always recommend Lexus of Omaha to family and friends!! Thanks Adi!
5/28/2026
Bonnie P. VERIFIED CUSTOMER
It was done quickly and helped to get to my next appt. Alec was very helpful.
5/28/2026
John H. VERIFIED CUSTOMER
Great service, nice waiting area, coffee snacks,.. friendly personnel.
5/28/2026
Karen F. VERIFIED CUSTOMER
Very attentive to the issue with rear view mirror. Found the vibration & got it resolved.
5/27/2026
Steve L. VERIFIED CUSTOMER
Adi was great to work with. He was a real professional.
5/27/2026
Marjorie D. VERIFIED CUSTOMER
Friendly. Helped me understand how the big screw could have punctured the tire. My wait time was reasonable.
5/27/2026
Brian A. VERIFIED CUSTOMER
A cookie cutter process! Plus, a $900 charge to repair a sensor that wrongly alerts me to a low tire is ludicrous! I declined to have that done. I could find some high school geek kid studying auto mechanics and have this fixed! Otherwise, pleased to have the basic service done. And your bistro waiting area is relaxing. BUT…. Get real. $900?!?!
5/23/2026
Susan K. VERIFIED CUSTOMER
I could not have received better service. Cory told me to come in when I called with a battery that was almost dead. I had a doctor appointment at the same time. Cory got me a loaner in spite of them initially having none available. I was able to keep my appointment exactly the time scheduled. My service took about an hour and I got my car back with a car wash too. All thanks to Cory and that great service department!! Gary Koenig
5/23/2026
Darlene G. VERIFIED CUSTOMER
We were told it would be 30 minutes. In actuality it was 1.5 hours but new panels were put on (others were “warped”.
We would have appreciated a notification of the length of service time.