Thanks for providing a loaner car while my car was being repaired. One note, when driving a loaner vehicle, advertising Lexus of Omaha on the side and a vehicle number can be perceived by others (myself included) that Lexus is less reliable, where customers need to use a rental car. Hope that makes sense.
10/17/2024
Shirley B. VERIFIED CUSTOMER
Cory in Service gave excellent service. Very kind, took care of
Service. Both men who delivered, returned my Lexus did
outstanding. With having three Lexus. This Best!
10/17/2024
Oncology Hematology. VERIFIED CUSTOMER
Great communication throughout
10/17/2024
Penelope K. VERIFIED CUSTOMER
Yes very pleased
10/16/2024
Richard M. VERIFIED CUSTOMER
Great job and thanks!
10/16/2024
Richard C. VERIFIED CUSTOMER
Took longer than I was told to expect about 90 minutes. I would have used your pick up service
10/16/2024
Alan E. VERIFIED CUSTOMER
Great service
10/16/2024
Claire L. VERIFIED CUSTOMER
Always appreciate coming to Lexus the customer service is exceptional.
10/16/2024
Mark A. VERIFIED CUSTOMER
Ok
10/16/2024
Jennifer P. VERIFIED CUSTOMER
Always excellent.
10/15/2024
Gary M. VERIFIED CUSTOMER
Great Job !!!
10/15/2024
James M. VERIFIED CUSTOMER
Ok
10/15/2024
Trevor N. VERIFIED CUSTOMER
The team member made sure to isolate the problem that needed attention.
10/15/2024
Kenneth H. VERIFIED CUSTOMER
These people are the best!
10/15/2024
Judith D. VERIFIED CUSTOMER
Cory laid out the issues with my car. I felt very comfortable deciding if I wanted to delay fixing them or schedule for a later date.
10/15/2024
Steve L. VERIFIED CUSTOMER
It’s always great experience at Omaha lexus
10/15/2024
Sally H. VERIFIED CUSTOMER
Great job!
10/15/2024
Terry H. VERIFIED CUSTOMER
I’m a loyal Lexus owner from out of state. This is my third visit to Lexus of Omaha for service and I am more impressed each time. We currently have an RX and an ES 350 and I will have them both serviced in Omaha going forward. Truly outstanding service.
10/15/2024
Jose V. VERIFIED CUSTOMER
Car did not have any sort of leak when I took it in, after I take it in I was told there was an oil leak. 6 hours after my service it starts leaking anti freeze really bad, I know it is not Adi fault but I feel like the person who worked on my car did not look it over well enough.
10/15/2024
Judy W. VERIFIED CUSTOMER
Cory always does an excellent job with helping me anytime I need questions answered. I trust him with all aspects of my car. I’ll always drive a Lexus as long ads I can especially if Cory is there to assist. But that said all staff are very helpful and courteous