I wasn’t told that I had a leaking boot, I read it on the report after I drove all the way home
Being 85 miles away makes it different than being local and it would of been nice to discuss
Once again very busy and was hurriedly dealt with, my service advisor was not the one that returned my vehicle to me
10/23/2024
Susan N. VERIFIED CUSTOMER
Jesse was great, keeping us informed and explaining things well. He provided a loner when the tires we purchased were going to take longer to put on than the check-up we initially came in for. Our only disappointment was when they put on the new tires, they unhooked the sensors and either forgot to reinstall or broke them, so the indicator said we had no tire pressure. We had to return to get it fixed. All works well now.
10/23/2024
Cheryl W. VERIFIED CUSTOMER
Great service. Thanks to Adi
Very helpful
Much appreciated
Thank you
10/23/2024
Charles R. VERIFIED CUSTOMER
we recommend Lexus to others because of the quality service!
10/22/2024
Cynthia L. VERIFIED CUSTOMER
Excellent service with roadside assistance and servic at the Lexus dealership
10/22/2024
Julie T. VERIFIED CUSTOMER
Thanks for the great job!
10/22/2024
Breeafton B. VERIFIED CUSTOMER
Very kind and understanding
10/22/2024
Michael F. VERIFIED CUSTOMER
Ado was great. Enjoyed working with him. Keep us the great customer service.
10/22/2024
Leandre B. VERIFIED CUSTOMER
The customer service at Lexus is always top notch, my visit like always was great. Jesse was very hospitable and helpful.
10/22/2024
Linda S. VERIFIED CUSTOMER
Great service!
10/21/2024
Travis H. VERIFIED CUSTOMER
Morgan is always super nice and very attentive every time we come in.
10/21/2024
Marilyn C. VERIFIED CUSTOMER
Staff was so friendly and dealership spotlessly clean. My car was beautifully clean when they had finished the checkup.
10/20/2024
Boniface Y. VERIFIED CUSTOMER
I felt rushed. The advisor showed me what needed atrention with my car, bht did not have enough time for me to understand everything. She kept saying 'I have to gef this going' it was clear that the number of vehicles she cleared were more important than the satisfaction of the cuatomer. I was dissappointed and rushed.
10/20/2024
Darla H. VERIFIED CUSTOMER
Thanks for your service
10/20/2024
Marlene M. VERIFIED CUSTOMER
Cory is always pleasant and helpful. I enjoy doing business witj Lexus of Omaha. Great service after the sale.
10/19/2024
Clara W. VERIFIED CUSTOMER
Morgan was great! She was so patient with all of my questions and working with her was a great and easy process. I appreciated how communicative the dealership was.